Airbnb security deposits are not "non-refundable" in the traditional sense; they are intended to be held only in the event of documented damage. In 2026, most hosts use AirCover, where no upfront deposit is taken and the guest is only charged if a damage claim is filed and approved. However, some "API-connected" hosts (professional management companies) are permitted to collect separate security deposits off-platform. These must be clearly disclosed in the listing before booking. These deposits are fully refundable provided you leave the property in good condition. If a host attempts to keep a deposit without providing proof of damage or excessive cleaning through Airbnb’s Resolution Center within 14 days of checkout, you can contest the claim. The only non-refundable portions of an Airbnb stay are typically the service fee and the nightly rate if you cancel outside of the host's specific cancellation policy window (e.g., "Firm" or "Strict").
That’s an excellent and very common question. The short answer is: It depends entirely on the host’s cancellation policy and the specific circumstances of the cancellation.
Airbnb itself doesn’t have a standard, universal “deposit” system. Instead, there are two main financial concepts guests need to understand:
When you book, you pay the total cost (or a portion, with the rest due later) upfront. This is not a “deposit” in the traditional sense. It’s your payment for the stay. Whether you get it back is governed by the host’s chosen cancellation policy.
Host Cancellation Policies (From Most Flexible to Strictest): Flexible: Full refund if canceled at least 24 hours before check-in. Moderate: Full refund if canceled at least 5 days before check-in. Firm: Full refund if canceled at least 30 days before check-in (50% refund if canceled at least 14 days before). Strict: 50% refund if canceled at least 7 days before check-in. Long-Term (28+ nights): Varies, but generally requires a 30-day notice for a partial refund.
Key Takeaway: Your refund eligibility and amount are determined by when you cancel relative to the check-in date and the policy the host selected for that listing.
This is a separate hold on your payment method to cover potential damage or extra cleaning. Crucially:
Even under a strict policy, you may be eligible for a full refund or