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Are Airbnb deposits non refundable?

An Airbnb refundable deposit is a set amount of money that the platform collects from guests. This covers any property damage that occurred during their stay. Security deposits are refundable if the property was not damaged in any way. Airbnb allows hosts to set up security deposits to cover minor damages.



Airbnb security deposits are not "non-refundable" in the traditional sense; they are intended to be held only in the event of documented damage. In 2026, most hosts use AirCover, where no upfront deposit is taken and the guest is only charged if a damage claim is filed and approved. However, some "API-connected" hosts (professional management companies) are permitted to collect separate security deposits off-platform. These must be clearly disclosed in the listing before booking. These deposits are fully refundable provided you leave the property in good condition. If a host attempts to keep a deposit without providing proof of damage or excessive cleaning through Airbnb’s Resolution Center within 14 days of checkout, you can contest the claim. The only non-refundable portions of an Airbnb stay are typically the service fee and the nightly rate if you cancel outside of the host's specific cancellation policy window (e.g., "Firm" or "Strict").

That’s an excellent and very common question. The short answer is: It depends entirely on the host’s cancellation policy and the specific circumstances of the cancellation.

Airbnb itself doesn’t have a standard, universal “deposit” system. Instead, there are two main financial concepts guests need to understand:

1. The Upfront Payment (Often Confused with a Deposit)

When you book, you pay the total cost (or a portion, with the rest due later) upfront. This is not a “deposit” in the traditional sense. It’s your payment for the stay. Whether you get it back is governed by the host’s chosen cancellation policy.

Host Cancellation Policies (From Most Flexible to Strictest): Flexible: Full refund if canceled at least 24 hours before check-in. Moderate: Full refund if canceled at least 5 days before check-in. Firm: Full refund if canceled at least 30 days before check-in (50% refund if canceled at least 14 days before). Strict: 50% refund if canceled at least 7 days before check-in. Long-Term (28+ nights): Varies, but generally requires a 30-day notice for a partial refund.

Key Takeaway: Your refund eligibility and amount are determined by when you cancel relative to the check-in date and the policy the host selected for that listing.

2. The Security Deposit (The True “Deposit”)

This is a separate hold on your payment method to cover potential damage or extra cleaning. Crucially:

  • It’s not charged upfront. Airbnb only places an authorization hold on your payment method (like a hotel does) 24-48 hours before check-in. The funds are blocked but not actually taken.
  • It’s fully refundable if no issues are reported. The hold is released shortly after checkout (typically within 14 days, depending on your bank).
  • The host must make a claim through Airbnb’s Resolution Center within 14 days of checkout, providing evidence (photos, receipts, etc.). You have a chance to respond and dispute the claim.
  • The amount is clearly listed on the listing page under “Price details.”

Special Circumstances for a Full Refund

Even under a strict policy, you may be eligible for a full refund or

People Also Ask

What is an Airbnb Security Deposit? An Airbnb refundable deposit is a set amount of money that the platform collects from guests. This covers any property damage that occurred during their stay. Security deposits are refundable if the property was not damaged in any way.

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Please note that your refund is subject to the Host's cancellation policy. Additionally, your refund amount may also be affected by: Cleaning fees: Always refunded if you cancel before check-in. Airbnb service fees: Service fees are refunded if you cancel during the free cancellation period for your reservation.

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A non-refundable option is a discount that lets you book at a lower price but can't be canceled for a full refund unless you have an extenuating circumstance. Hosts can offer it on top of other discounts like monthly or weekly discounts.

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Good news—if you're eligible for a refund, we'll send your refund as soon as you cancel, to the payment method you used when you booked the reservation. Your bank or credit card issuer may take longer to get it to you. It all depends on how you paid and where you live.

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Need to request a refund before or after a trip or Experience? First, discuss the amount with your Host in the message thread, and if they agree, go to the Resolution Center to request money. If they don't agree to the amount within 72 hours, reach out to us for help mediating.

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Travelers should use Airbnb's resolution center to submit a claim within 60 days of checkout. Through this process, you can request money for incidents related to your Airbnb trip. If you and the host aren't able to come to an agreement within 72 hours, there is an option for Airbnb to mediate the claim.

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Cancellation fees If the reservation is canceled 48 hours or less before check-in, or after check-in, the fee is 50% of the reservation amount for the nights not stayed. If the reservation is canceled anytime between 48 hours and 30 days before check-in, the fee is 25% of the reservation amount.

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The Airbnb Strict cancellation policy allows guests to receive a full refund if they cancel within 48 hours of booking and at least 14 days before a listing's check-in time. In the event of a cancellation within 48 hours, the guest is only entitled to 50% refund, regardless of how far out the check-in date is.

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Can a guest cancel Airbnb reservation? There are a number of reasons why a guest might request a refund: family and health issues that can cause a guest to cancel a trip, weather events that impact a person's travel plans, or even work trips can fall through at the last minute.

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Airbnb prohibits security cameras or recording devices that are in or that observe private spaces like bedrooms, bathrooms, or sleeping areas. You must indicate the presence of all security cameras or other recording devices in or around a listing, even if they're not turned on or hooked up.

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Airbnb hosts can absolutely sue their guests if they feel they have been wronged in some way. Hosts have the right to take legal action against guests if their property has been damaged, if the guest has failed to abide by the terms of their rental agreement, or if the guest has caused any other kind of loss or harm.

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On occasion, a Host may collect certain authorized fees and taxes directly from guests using a payment method outside Airbnb. These fees must be detailed in the listing description and included in the price breakdown prior to booking, and are usually charged before the stay, at check-in, or within 48 hours of checkout.

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To cancel a reservation:
  1. Go to Trips and select the trip you want to cancel.
  2. Click Show more trip plans, then click Show details.
  3. Click Change or cancel.
  4. Click Cancel reservation.


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If the reservation is canceled 48 hours or less before check-in, or after check-in, the fee is 50% of the reservation amount for the nights not stayed. If the reservation is canceled more than 48 hours, and 30 days or less, before check-in, the fee is 25% of the reservation amount.

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Why YSK: If you're not used to traveling, you may not know that the term “free-cancellation” just means you won't be charged a fee to cancel your booking. It doesn't mean you'll be refunded if your paid for your room in advanced. In fact, most hotels have a strict refund policy you should be aware of when booking.

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Airbnb does not always require security deposits for reservations. Instead, they assign deposits on a case-by-case basis depending on factors like the timing of the stay and the features of the property. Guests should ensure that they have sufficient funds in their bank account to cover the Airbnb security deposit.

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