Are Hays Travel independent?

Hays Travel is the UK's largest independent travel agency with a strong high street retail presence.



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We've come a long way, and we're growing all the time. Our franchise product could give you the chance to run your own profitable business as part of the Hays Travel family. Take a look at this brochure to find out more. Ready to start your journey?

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Virgin Atlantic and Delta Air Lines.

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Hays Travel Limited is an independent travel agent chain headquartered in Sunderland, England. As of 2023, the company has the largest number of retail travel shops in the United Kingdom. A Thomas Cook branch in Denton, Greater Manchester taken over by Hays Travel.

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The majority of our suppliers now issue e-tickets. Information relating to your booking will be sent to you within 48 hours of the booking being made. There are, however, some exceptions. Some low cost airlines now require boarding cards to be printed before check-in.

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An independent travel agent usually works from home and isn't directly affiliated with any major tour company. They typically work for themselves, offering unique tours and experiences to clients.

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In the 2022 fiscal year, Hays Travel Limited reported a profit after tax of nearly 13 million British pounds, recovering from the significant loss recorded with the onset of the coronavirus (COVID-19) pandemic.

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A key ingredient to the Independence Group's success is our passion for travel and people; as an independent travel agent with over 40 years of experience, we have real insight into the business. With a dedicated support team we offer a personal service.

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Check our ABTA membership here Miles Morgan Travel is a trading name of Hays Travel Limited who are registered in England and Wales with company number 1990682 and VAT number 193167195.

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That it's still around after 260 years is testament to its ability to reinvent itself. Cox & Kings, which bills itself as the longest established travel company in the world, doesn't want to over-promise the celebrities and heads of state you might meet on one of their customized luxury adventures.

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Booking Yourself Saves on Service Fees “Travel agents have access to the same rates and they don't get commissions on flights, so they often add an extra booking fee.” Le recommends setting up Google flight alerts to snatch up deals on flights when prices go down.

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Travel agents save clients money, but the benefits of booking with a travel agent go way beyond. Travel agents also create high-value travel over OTAs because (the living, breathing, talented humans that they are) are able to advocate for clients when things go awry.

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The cons of using a travel agent are that it may cost more than booking directly online yourself as agents often charge fees for their services.

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While many tour operators focus on a select concentration of destinations most travel agents can specialize in a range of destinations and then they can help you narrow down a package for that specific destination or area you are looking to travel to based on your budget, preferred method of travel and interests.

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Both entities are used to schedule travel but work in different ways. Travel agencies hire travel agents who work with individuals to schedule a trip from beginning to end. Travel services can be a website or company that assist individuals with one or more aspects of their trip.

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