Generally, cabs in Naples are clean, comfortable, well-regulated and fairly affordable. There are several taxi apps that you can use to explore the city centre. You can also ask the hotel reception to call one for you.
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Taxi Companies Ensure Regular Maintenance ChecksAdditionally, many taxi companies have in-vehicle safety features such as cameras installed in their vehicles, giving riders an extra measure of protection against any potential danger while using the service.
Taxi rate fraudIt may be that the price differs from what is stated on the meter, or the driver claims the price is “per person.” A driver may also take a circuitous route to the destination, arbitrarily inflating the price. The meter may also appear to “jump” or go up in an outsized way compared to the actual rates.
Getting Around Naples by Bus or TramNaples has an extensive bus system that is primarily used to get between the residential, hospital, and university areas and not for the historic center. The most useful lines for visitors are: Tram Line 1: Piazza Garibaldi to Piazza Vittoria.
Hail or prebook a taxiUber and other rideshare services are not widely available in Naples, but you can easily catch a taxi from set stops on the street — look for the TAXI placards. Official taxis in Naples are white.
You don't need to tip taxi driversCab drivers in Italy never expect a tip, so if you give one to them, they may be surprised. If you're using a car service like Uber or Free Now (formerly myTaxi), tipping is also not required. But if any driver goes out of his or her way to assist you, it's OK to give a small tip.
Taxis are safe. There is also Uber in Rome. If you are timid and unsure about finding your way, I think you'd be more comfortable in a taxi or Uber than on a train or bus, regardless of time of day. You should be prepared with a piece of paper with the hotel's name and address to show the driver.
Most taxi drivers will speak enough English to get by, but if you want to brush up on your Italian, here are a few useful phrases: Devo andare all'aeroporto di Fiumicino: I have to go to Fiumicino Airport. Swap out the last bit according to your destination; e.g. devo andare alla stazione centrale.
You can chose to pay cash to the driver or, as alternative, you can pay in advance using PayPal or by Credit Card. Please note that, when chosing cash to the driver as payment method the credit card number provided during the booking procedure on our website is only used to guarantee your reservation.
From taxis to rideshare services, it can be hard to decide which option is best for your needs. But if safety and reliability are your top priorities, then taxis may be the way to go.
One major benefit of using a taxi service is that most companies employ full-time drivers who are subject to regular monitoring by the company. This means that companies have access to security cameras and two-way radios placed in each car, allowing them to keep an eye on both road conditions and driver behavior.