Uber expects high approval ratings for its drivers. Because your rating is calculated based on the average ratings of your last 500 rides (or your total rides if you're at less than 500), a consistently low rating will set off red flags at Uber HQ. You will risk deactivation if your rating goes below 4.6.

Uber doesn’t publish a single, universal minimum rating that guarantees deactivation. The threshold varies by city, market, and your overall history. However, based on driver and Uber communications, here are the key benchmarks and principles:

The General Rule of Thumb

• 4.6 is the most commonly cited threshold. In many major markets, if your city rating falls below 4.6, you are at significant risk of deactivation.
• 4.7 is a safer target. Many experienced drivers aim to stay at 4.7 or above to provide a comfortable buffer.

How It Works (The Nuances)

Uber’s system is not just about a single number. They consider:

1. Your City Rating vs. Lifetime Rating: Uber monitors your rolling average rating, typically based on your last 500 rated trips. It’s this city rating that matters for deactivation, not your all-time lifetime rating.
2. Trends Matter: A driver with a 4.5 rating but a clear upward trend might get a warning and a chance to improve. A driver whose rating is plummeting from 4.9 to 4.6 quickly is at greater risk.
3. Market Averages: The threshold can be influenced by the average rating of drivers in your area. If most drivers have a 4.85, a 4.65 might be problematic.
4. Severity of Complaints: Low ratings accompanied by serious complaints (e.g., unsafe driving, discrimination, harassment) can lead to immediate deactivation regardless of your average.
5. Trip Volume: Drivers with very few trips may be de