For calls and messages, the Lyft app uses a masked phone number so your personal contact info is hidden.
People Also Ask
Do Uber drivers see my profile photo and last name on their screen? On a ping screen we see your first name, rating and ETA to your pickup spot. Nothing more. While en route, we could dig into waybill and sometimes see the first letter of your last name (as in Densel B).
For calls and messages, the Lyft app uses a masked phone number so your personal contact info is hidden. When leaving a message, we encourage you to provide the best contact number the driver can reach you to help make the return smoother.
High safety standardsSee our Community Guidelines. All drivers must pass a background check before driving with Lyft. After that, they're required to pass an annual background check. We also continuously monitor for criminal convictions.
Is Lyft Safe For Female Passengers? Female Lyft passengers face the same risks as those taken by Uber passengers. Hundreds of passengers have filed lawsuits against Lyft. These lawsuits claim the company's lack of effective safety measures made it easier for their assault to happen.
Why is Lyft cheaper than Uber? Lyft has claimed to be the cheapest for Uber ride-sharing as it charges you less than what Uber charges per hour and on the contrary, Uber pays less to the drivers for about $2 per hour. This is why people prefer Lyft to ride and drive.
Don't share personal information with your Uber or Lyft driver. There is no reason for your driver to know your full name, address or any other personal information. Both Uber and Lyft use technology that keeps your personal details safe. Even if you need to call your driver before they arrive, your number is hidden.
ID submission: Scan a government-issued ID. If you can't provide a government-issued ID, there are other options listed under 'Accepted IDs'. Take a photo of yourself: Take and submit a photo of yourself. This will become your profile photo to help drivers identify you.
With lawsuits piling up against both popular rideshare companies, it's unclear whether passengers are safer riding with Uber versus Lyft, or vice versa. Lyft was long seen as the safer alternative to the “frat culture” of Uber, but that characterization may have since been proven wrong, USA Today reports.
Can You Request a Female Lyft Driver? No, you can't request a female Lyft driver. But if female passengers feel uncomfortable with the driver, they can cancel the ride and book another. After so many people filed sexual assault cases against the app, they established safety measures to protect drivers and passengers.
Unaccompanied minors can only use Uber via an approved teen profile in an eligible city. So in any areas that doesn't have UberX Teen or teen profiles, riders under 18 can't use Uber alone. Minors can't request rides, and minors can't ride alone in an Uber even if a parent or guardian says that they requested the ride.
Yes. When a trip request comes from a teen account: The teen is allowed to bring other riders with them, but those other riders must be 13 years old or older. Guest riders aged 13 to 17 must have permission from a parent or legal guardian.
Need to contact a rider before a trip? We've got you covered. Whether you need to confirm the rider's pickup location or let them know that you're waiting for them, you can call or text them while maintaining the privacy of your number with Uber.