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Can a Santander Railcard be digital?

If you choose a digital Santander 16-25 Railcard, you can use it straight away. You'll get a code and instructions on how to download it on your phone.



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After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.

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Open the app*, and tap on the + symbol in the top right hand corner to get started. Select Add an existing Railcard at the top of the screen. Enter the download code you received in an email titled Your digital Railcard download code, and click continue.

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To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.

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Types of Digital Railcard with Trainline You can now buy the following digital Railcards with us and store them directly in your Trainline app. Age-based Railcards are great for students, young professionals and seniors. Railcards are great for friends, couples and family members.

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If you choose a digital Santander 16-25 Railcard, you can use it straight away. You'll get a code and instructions on how to download it on your phone. Rail Delivery Group will send this to the email you registered with on the Railcard website.

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If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens.

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You cannot. As of November 2022, contactless (bank cards or NFC devices) support only extends to a pay as you go model for a single adult fare with daily and weekly cap. For railcard discounts, student/young persons discounts, travelcards, season tickets, etc., a registered Oyster card is required.

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You will be asked to provide a digital passport-style photo if you select 'Digital'.

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Please allow up to 5 working days for your Railcard application to be reviewed and approved. Once approved, your Disabled Persons Railcard will be available to use straight away.

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If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.

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To link your Oyster card and railcard, you need to take your Oyster card and your railcard to an Underground station, Overground ticket office or some National Rail ticket offices and ask the clerk to add your discount entitlement to your Oyster card. It will be valid until the expiry of the railcard.

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Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

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To apply for a replacement card, click 'Manage my Railcard' on the 16-25 Railcard website homepage to log in to your account and apply for a replacement. Once logged in, click on 'Details' under your active Railcard, then click on 'Replace Railcard (Lost or stolen)'.

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