Can Disney ask why you need a disability pass?

Just go to guest services and explain why you need one. They'll ask you questions about your disability but other than that nothing else is required. No documentation required. You just have to explain why waiting outside the traditional lines setting would benefit you.



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No, cast members do not ask for proof of disability or medication documents during the Disney World DAS registration process.

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In terms of what to say to get a DAS pass, start by explaining why waiting in extended queues would be difficult for you. For example: “I experience ___________ which makes tolerating long lines difficult.” “When I'm in line for a long period of time, ___________ happens.”

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The Disney cast members will work with that guest on an individual basis to make whatever accommodations are necessary. There is no requirement for guests to prove medical disability with a doctor's note or documentation; Disney takes guests at their word.

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There are 2 ways to register for DAS: (1) pre-arrival via live video chat or (2) on-site at Guest Relations.
  1. City Hall at Magic Kingdom park.
  2. The Guest Relations lobby (near the Main Entrance) at Disney's Animal Kingdom theme park.
  3. The Guest Relations lobby (near the Main Entrance) at Disney's Hollywood Studios.


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While there is no specific list of what disabilities qualify for DAS at Disney World, some common conditions that may be approved for a DAS Pass include ADHD, autism, or anxiety. Guests should use their discretion when determining whether they should get a DAS Pass for themselves or a loved one.

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Did you know that Disney offers a Disability Access Service that allows children with ADHD to 'virtually' wait in line, saving them (and their families) the agony of trudging through those long, boring, tantrum-inducing queues?

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“The cast member was so rude and condescending and denied me the DAS,” the Guest recalled. “So, I went in February, ended up passing out in line to Soarin' and was just generally miserable while standing and waiting in lines because I was afraid I'd pass out again.”

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Do not bring a doctor's note. Disney can't use them due to privacy laws. Bring everyone in your party with you. They will take a picture of the guest the pass is assigned to; there is no need to smile or pose.

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Disabilities Access Service (DAS) Card Guests with Diabetes do qualify for the DAS card.

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Some Disney Guests are speaking out on the abuse of the theme park's disability system, claiming other Guests are faking injuries and illnesses to skip the line. When Guests visit Walt Disney World and Disneyland, many expect to wait in long lines.

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Guests with any physical or mental condition that affects their ability to wait in a standard attraction line for an extended period may qualify for a DAS Pass.

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Walt Disney Parks and Resorts was sued Monday in Florida Middle District Court over alleged disability-based employment discrimination. The lawsuit was brought by Richard Celler Legal on behalf of a front desk concierge at Disney's Old Key West Resort.

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I just want to assure those with IBS that you can indeed get a DAS pass. I got my pass this morning and have my ride reservations. It wasn't hard at all and took maybe a minute or two. I did wait for nearly a half hour to talk to someone, and I called about two minutes after seven, but the actual call was very short.

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The DAS pass will only show up on your My Disney Experience app for the day you have a park ticket and reservation and when you are actually in the park. If you go to the hamburger menu and scroll all the way down, you will see your DAS access pass.

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Unfortunately, pregnancy is not deemed as a disability, and is not a part of the DAS program. However, what you can do is look into wheelchair or ECV scooter rentals to make travel throughout Disneyland Park and Disney's California Adventure Park easier for you.

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On the day of your visit, have fun exploring other aspects of the park until you can redeem your return time. You may only have one active DAS return time at one time. After a return time has been redeemed, your party can request another one.

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Advance Planning Option: In addition to registering for the DAS, during this video chat guests can choose up to 2 experiences each day (subject to availability), to book DAS entry. These DAS times are in addition to any that you request yourself at the park during the day of your visit.

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Disney also offers what's called Disability Access Service to guests (you're not a “visitor” — you're a “guest”!) who are unable to wait in a long line due to a disability. The card allows you to go to an attraction and get a set time to come back and experience the ride.

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Here are the rides that are only available to book the day of your visit and are not available ahead of time:
  • Magic Kingdom: Seven Dwarfs Mine Train, Space Mountain.
  • EPCOT: Remy's Ratatouille Adventure, Frozen Ever After.
  • Hollywood Studios: Star Wars: Rise of the Resistance, Mickey and Minnie's Runaway Railway.


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