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Can EZ-Link card be refunded?

For refunds, please visit any TransitLink Ticket Office and present your Card and NRIC/Passport. If the outstanding balance is less than $100, and EZ-Reload is not activated, you are entitled to an immediate refund in cash.



Yes, in 2026, EZ-Link cards can be refunded, but the process and amount depend on the card's status. If you have an active or recently expired card, you can visit any SimplyGo Ticket Office (formerly TransitLink) at MRT stations or bus interchanges in Singapore to get an immediate refund of the remaining stored value. However, the $5 non-refundable card cost (the price you paid for the physical card itself) is never returned. For cards that have been expired for more than two years, a monthly service fee of $1 is deducted from the remaining balance until the value is either refunded or depleted. If you are using the newer SimplyGo EZ-Link (account-based) system, you can even initiate a refund through the SimplyGo app, and the balance will be credited back to your bank account or digital wallet within a few working days. It is important to note that "Special Edition" or "Collectible" cards often have different terms, but the standard commuter cards remain highly flexible regarding balance recovery.

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Your EZ-Link card is valid for use for 5 years from the date of issue. A Refund Service Charge of $1 will be charged per month for EZ-Link cards that have expired for 2 years or more.

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Can You Track Someone Who Used Your Credit Card Online? No. However, if you report the fraud in a timely manner, the bank or card issuer will open an investigation. Banks have a system for investigating credit card fraud, including some standard procedures.

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Commuters can use their contactless bank cards (Mastercard, NETS and VISA) or Mastercard/Visa cards added to the mobile wallet# for fare payments, eliminating the need for top-ups or carry a separate travel card. They may also use their SimplyGo EZ-Link cards or SimplyGo Concession cards to pay their transit fares.

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