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Can Grab drivers see your number?

When you call your driver from the app, or vice versa, the phone number displayed to them will be a set of random digits instead of a real phone number. This privacy feature helps ensure that either party will not be able to contact each other after the ride.



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For calls and messages, the Lyft app uses a masked phone number so your personal contact info is hidden.

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Uber drivers don't see anything but the first name you gave to Uber and whatever address you're being picked up at, or that you're having food dropped off at. We don't have any of your information at all, and after the ride or delivery is completed, the address gets deleted from the app.

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Need to contact a rider before a trip? We've got you covered. Whether you need to confirm the rider's pickup location or let them know that you're waiting for them, you can call or text them while maintaining the privacy of your number with Uber.

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Create your Grab account with a valid email and password or connect automatically using your existing Facebook account. A valid email address and mobile number are required upon login.

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Based on your description of the situation, you can always prevent future pick ups with a driver if there is serious cause for concern by giving a 1 star rating. This will block you from being matched with the same driver again in the future.

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Unaccompanied minors can only use Uber via an approved teen profile in an eligible city. So in any areas that doesn't have UberX Teen or teen profiles, riders under 18 can't use Uber alone. Minors can't request rides, and minors can't ride alone in an Uber even if a parent or guardian says that they requested the ride.

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Uber is committed to protecting the privacy and security of our users' data. With limited exceptions like emergencies, we require a valid and sufficient legal process from official government agencies before we disclose any information about our users.

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Uber says audio files are encrypted and stored on the device of the person who enabled it. The company explains that “no one can listen to the audio — including Uber, the rider or the driver” while the recording is on a device. Uber does not have access to it unless one of the parties submits an issue and attaches it.

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