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Can I ask Airbnb to remove my review?

Once a review you've written has been published, you can contact us to request for it to be removed. Did someone else write the review? Just be aware that we will only take action if it violates our Review Policy. Please note that someone who wrote a review always has the right to request that it be removed.



People Also Ask

To deal with bad Airbnb reviews effectively, use one of the following four strategies:
  1. Ask Your Guest to Change the Rating. This is the most direct way to change a bad Airbnb review into a positive one. ...
  2. Contact Airbnb to Request Removal. ...
  3. Delay Leaving a Guest Review. ...
  4. Write a Response to Every Review You Receive.


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While you cannot delete an Airbnb review, you can get Airbnb to remove a fake review about your property. However, this fake or negative review has to violate the Review Policy put in place by Airbnb. If it does not violate the policy, there is a very low chance that the review will get removed.

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Yes, they can leave a review. The chances are that when a guest leaves early, it's because the accommodation doesn't suit them in some way. If they have had a problem with a listing, then it's only fair that they should be able to let potential guests know.

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Yes, Airbnb hosts can sue guests if they feel they have been wronged.

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According to Airbnb, about 70% of guests leave reviews. One unhappy guest can hurt your revenue for months. [bctt tweet=”According to Airbnb, about 70% of guests leave reviews.”] When (not if) guest issues arise, you must do two things.

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Respond publicly to negative reviews on Airbnb Luckily (or unluckily depending if you are a glass-half-full kind of person!) all reviews that are submitted through the Airbnb system are 100% public and 99% permanent. There are some special occasions where reviews may be removed if they break Airbnb's content policy.

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Some strategies to deal with difficult Airbnb guests
  1. Conduct thorough Guest Screening. They say “an ounce of prevention is better than a pound of cure”. ...
  2. Clearly Outline House Rules: ...
  3. Communicate Clearly: ...
  4. Document everything: ...
  5. Set boundaries: ...
  6. Escalate to Airbnb: ...
  7. Collect a damage deposit: ...
  8. Leave a review:


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Examples Of Reviews For Bad Guests on Airbnb Sadly, we had issues with [guest name]. They broke things and were very messy, which made hosting them very unpleasant. We would not recommend them to anyone and strongly advise against letting them stay in your property.

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Airbnb says it provides guests with definitions of the overall star rating and individual category star ratings. For the overall rating, a five-star stay is defined as great, a four star stay is good, and three stars is OK. Still, many hosts say the rating system isn't clear enough to guests or to hosts.

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And so we know that the average rating for homes in the US on Airbnb was 4.74 stars in 2022. And it was pretty much identical in 2021 and 2019, according to a market research firm called AirDNA. But if hosts receive an overall rating of one to three stars, they're essentially in trouble.

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There, you'll find any written reviews from previous hosts. Can you see your Airbnb rating? No. You won't find the numeric rating itself, as only hosts can see this rating when a guest tries to book a stay.

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Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.

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Writing a short, friendly public reply to a negative review gives you the chance to share how you're making improvements. Guests tell us that when they notice a Host responds to feedback, it makes them feel more confident in booking, because they know the Host is receptive to suggestions.

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Depending on the nature of the violation, Airbnb may also take other actions, such as canceling an upcoming or active reservation, refunding a guest from a Host's payout, and/or requiring Hosts to provide proof that they have addressed issues before they can resume hosting.

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Airbnb says there are three main reasons that listings get permanently suspended. According to them, hosts can get suspended if their listing is in the bottom 1% of Airbnb review ratings if they have repeatedly broken Airbnb's Terms of Service, and if they have had multiple accounts or listing suspensions in the past.

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