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Can I cancel a pending Airbnb reservation?

Note: While a reservation is in Pending status, you can cancel it at any time on the booking details page.



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For a full refund of the accommodation fee, the guest must cancel within 48 hours of booking and at least 14 full days prior to listing's local check-in time (shown in the confirmation email).

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There are multiple variations of Airbnb refund policies. Here are some of the most common: Flexible: Can cancel anytime prior to 24 hours before your stay for a full refund. Moderate: Cancellable until five days before your stay for a full refund.

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Can a guest cancel Airbnb reservation? There are a number of reasons why a guest might request a refund: family and health issues that can cause a guest to cancel a trip, weather events that impact a person's travel plans, or even work trips can fall through at the last minute.

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Guests who cancel will receive an automatic refund if your cancellation policy permits it.

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The Airbnb Strict cancellation policy allows guests to receive a full refund if they cancel within 48 hours of booking and at least 14 days before a listing's check-in time. In the event of a cancellation within 48 hours, the guest is only entitled to 50% refund, regardless of how far out the check-in date is.

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Flexible Policy
If the guest cancels a reservation less than 24 hours before check-in, they will still need to pay for the first night's stay, plus the Airbnb service fee. If the guest decides to cancel his/her stay after arriving, he/she is eligible for a full refund for any remaining nights of the reservation.

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Canceling your reservation for a stay
  1. Go to Trips and select the trip you want to cancel.
  2. Click Show more trip plans, then click Show details.
  3. Click Change or cancel.
  4. Click Cancel reservation.


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Because cancellations disrupt guests' plans and impact confidence in the Airbnb community, we apply additional penalties to host cancellations regardless of which option your guest chooses.

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Strict Policy
The Airbnb Strict cancellation policy allows guests to receive a full refund if they cancel within 48 hours of booking and at least 14 days before a listing's check-in time.

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Airbnb prohibits security cameras or recording devices that are in or that observe private spaces like bedrooms, bathrooms, or sleeping areas. You must indicate the presence of all security cameras or other recording devices in or around a listing, even if they're not turned on or hooked up.

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I would like to cancel my booking (including the reference number). Unfortunately, I will no longer be able to make this date/time. Please let me know when you receive this email and if my booking has been canceled. I apologize if this news causes disruption or inconvenience.

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The Airbnb Strict cancellation policy allows guests to receive a full refund if they cancel within 48 hours of booking and at least 14 days before a listing's check-in time. In the event of a cancellation within 48 hours, the guest is only entitled to 50% refund, regardless of how far out the check-in date is.

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There are no penalties for declining, but if you're a Host, there are a few issues to consider when responding to a trip change request from a guest.

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Airbnb accidentally cancelled bookings made by its users due to an internal glitch, the company has said. The problem was caused during routine maintenance and deactivated some users' accounts, resulting in their bookings also being cancelled.

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A pending reservation has not charged your card on file and is not a set-in-stone reservation. You have sent the owner a booking request and the owner needs to accept the reservation on their end. This will stay in pending status until either the owner accepts the request or the request expires after 24 hours.

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