Can I cancel my flight due to medical reasons?

If you are not able to travel as a result of a death or personal illness, you may request the airline to cancel or change your flight free of charge. If you booked your flight with a low-cost carrier, like Spirit or Ryanair, you can contact the airline directly. For all other airlines, contact Hopper support.



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Covered reasons for Trip Cancellation
  • Medical reasons (unforeseen ailment, injury or death in the family)
  • Inclement weather or natural disasters (tropical storms, hurricanes, etc.)
  • Terrorist attack (in or around where you're planning to visit)
  • Financial default (of a carrier)
  • Involuntary layoff or termination.


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There is a chance that you could get in trouble if your airline finds out your doctor's note is fake. You may be asked to leave the plane, and you could also face legal penalties. It is important to be honest with your airline and provide them with accurate information.

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You can get a full flight ticket refund only if you booked a refundable ticket. However, airline ticket refund rules vary from airline to airline. Thus, it is better to refer to the airline's website or contact it directly for possible airfare reimbursement.

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Missed flight due to medical emergency or illness Depending on the airline's policies, they may be willing to refund you, or at least be willing to waive the cancellation fee if you had to cancel your flight ahead of time.

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Ryanair may refund you the cost of your flight ticket in the form of a travel credit if you become 'seriously ill' and are therefore unable to travel. If you have a serious illness, diagnosed within 6 weeks of your booked flight, you can apply here.

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If you know you can't make a scheduled flight, it's better to cancel your flight rather than be a no-show. If you cancel, you might receive a partial or whole credit for the fare purchased, to be applied to a future flight.

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If you cancel more than 24 hours after booking, we will not refund any of your fare. You may prefer to change your flight instead (see 'Making changes to your booking' above). If you need to cancel: due to a serious or terminal illness: you are required to complete and submit a Medical Declaration document.

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Most airlines don't charge an outright fee for missed flights. Of course, that doesn't say anything about the lost value of your unused ticket. But you don't have to worry about additional fees on top of the original cost of your flight.

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Airsickness is a specific form of motion sickness which is induced by air travel and is considered a normal response in healthy individuals. Airsickness occurs when the central nervous system receives conflicting messages from the body (including the inner ear, eyes and muscles) affecting balance and equilibrium.

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Every major U.S. airline (except Southwest Airlines) typically charges penalty fees to change or cancel an economy fare flight. The fees, however, can vary from as low as $75 on a domestic flight to more than $400 on an international flight.

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The 24-hour rule As long as your ticket has been purchased at least seven days before departure, airlines must offer one of two things: you can either hold the ticket without paying for 24 hours or purchase and cancel the ticket within 24 hours and receive a full refund.

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If your cancelled is covered by UK law, your airline must let you choose between two options:
  1. Receive a refund. You can get your money back for all parts of the ticket you haven't used. ...
  2. Choose an alternative flight. If you still want to travel, your airline must find you an alternative flight.


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However, an employer can ask for certifications of the condition and call the doctor to confirm the information on the doctor's note. For example, an employer has the right to verify that the note was written by the doctor's office, but they cannot ask for any additional information.

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