You can store your digital Railcard on up to two devices at a time. If you want to add it a third, you will need to remove it from one of your existing devices through your account.
You can use your Network Railcard to get discounts on tickets for travel from 10:00am Mondays to Fridays and at any time on Saturdays, Sundays and Public Holidays. Please note, the 10:00am Monday to Friday Network Railcard time restriction applies to all ticket types.
A Network Railcard will not give you discounts on Advance tickets, Season Tickets, First Class tickets, Oyster pay as you go, Eurostar tickets, special excursions or charter trains, or in conjunction with some Train Company special offers.
If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.
25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.
If you are travelling by train on a ticket with a Railcard discount, you must travel with your valid Railcard. If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare.
If you have purchased a digital Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.
Your digital Senior Railcard is added to your Trainline account, so you can access it on any compatible device you travel with. Please be aware that the minimum Operating System (OS) required for your Senior Railcard is iOS 15.0 and above or Lollipop on Android. There are no device limits or download codes needed.
The Railcard can not be shown on the other cardholders account, but we hope that doesn't matter as you both need to travel together anyway. Digital Railcards are added to your Trainline account, so you can access them on any compatible device you travel with.