As per IRCTC refund rules, if you have a Waitlisted e-Ticket (GNWL, RLWL, or PQWL) and its status remains the same even after the chart has been made, you will be refunded the fare automatically by IRCTC after deducting applicable fees.

On Indian Railways, the cancellation of a Remote Location Waitlist (RLWL) ticket after chart preparation depends on whether the ticket is an e-ticket or a counter ticket. If your e-ticket remains fully waitlisted after the final chart is prepared, it is automatically cancelled by the system, and a full refund (minus a small clerkage fee) is credited back to your original payment account. You do not need to take any action in this case. However, if your ticket was partially confirmed or if you hold a physical counter ticket, the rules are stricter. For counter tickets, you must visit a reservation counter to cancel. If you need to claim a refund for a ticket that was not automatically cancelled, you must file an online Ticket Deposit Receipt (TDR) within the prescribed time limits, usually up to four hours before the scheduled departure for confirmed tickets. For waitlisted e-tickets, the "auto-cancel" feature is the most common outcome, ensuring that passengers who do not get a seat are not penalized, provided the entire PNR remained on the waiting list.