Can I change name on British Airways booking?

If you booked through a travel agent or on a travel website, please contact them directly. We can't change tickets they have issued. If you booked through British Airways, either online or on the phone, please call us to make this name change.



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If airline tickets could be transferred from one passenger to another, it would create a secondary market for tickets that would undermine the airline industry's entire business model, which is to discount advance-purchase fares bought by tourists and raise the price of a tickets typically bought by business travelers.

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If the name on your ticket and passport don't match, you need to get the ticket changed. Many airlines will change a small mistake for free, while other will charge a fee that depends on the size of the error. See out list of top airlines lower down this page for costs.

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If you are not satisfied with the new flight, you can ask for a full refund. Online cancellations can be made if you booked your flight through British Airways. The customer service portal allows you to request a refund online. Or, you can contact British Airways offline.

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No. According to the airline's rules, it is not usually possible to change or correct names on airline tickets.

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British Airways Cancellation fee Listed below are the various cancellation fee: British Airways cancel fee after 24 hours: $100-$500. British Airways cancel fees if one cancels 24 hours just before the scheduled flight departure: $100- $400.

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You can get a full flight ticket refund only if you booked a refundable ticket. However, airline ticket refund rules vary from airline to airline. Thus, it is better to refer to the airline's website or contact it directly for possible airfare reimbursement.

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The amount of your flight refund is always the cost of the ticket. The amount of your compensation depends majorly on the travel distance of your flight. In the case of a replacement flight, it also depends on the flight time. It is possible to receive both flight refund and compensation at the same time.

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Yes. The name submitted on your airline reservation must be an exact match to the name you provided on your application. If you use a frequent flyer account or online travel profile, ensure that your name is properly saved.

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Once you find such an error, contact the airline or agency you booked with immediately. If you're at the airport in a panic, head to the airline's ticket desk. And don't sweat if you've left out a middle initial: airlines and TSA are specifically focused on first and last names.

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Please log into your account on ba.com and then use our dedicated webform enclosing the documents requested, which are usually these:
  1. a copy of your deed poll, decree nisi or marriage certificate.
  2. a copy of the page in your passport where your name appears.
  3. your Executive Club membership number.


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When it comes to the screen where we ask for the Last name on the passport of the person travelling, please write your Given Name in this box, and then type your Title (i.e. Mrs, Mr, etc) into the First name on the passport box.

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