You need to call the Disneyland Resort at (714) 781-4636 to get help from a Cast Member who can reassign the ticket to the appropriate person or correct a name. This can also be done in person at a Disneyland Resort Main Entrance Ticket Booth.
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Ownership of a ticket cannot be changed once it has been linked on a Disney account. Because of this, please ensure that you are entering the desired name for each individual ticket. Please note that you will not be able to make Park reservations through the Disneyland app.
If you are using Standard Theme Park Tickets, you do not need a valid government-issued photo ID for admission into the Disneyland Resort parks. However, there are special tickets that DO require a valid government-issued photo ID for admission, such as military tickets.
Unfortunately, as it's written in the Terms and Conditions, tickets may not be sold. A ticket for the Disneyland Resort cannot be used at Walt Disney World Resort as these resorts are separate from one another and require their own theme park admission.
Once the ticket is activated, it becomes linked to a Guest and cannot be transferred to another Guest. For your security, Cast Members will be able to verify your ticket is linked to you by the photo taken of you when you first use the ticket.
Your ticket will be connected to you when you scan in and the Cast Member takes your photo. The name is more for you to differentiate the tickets if you have multiple people in your party.
Yes, it is possible to change names on tickets. You can place a call to the Tickets services phone line and a Cast Member there can help you out. Alternatively, for most theme park tickets, it's often fine if the name on the ticket does not match the person actually using the ticket.
You'll find that when you click Reassign Ticket your Family & Friends list will populate, allowing you to assign the Ticket to someone from that list or add a new Guest.
The amount paid for an unused, expired ticket may be applied towards the purchase of a new ticket at the current price so long as the new ticket purchase price is equal to or greater than the amount paid for the original ticket. Unless otherwise stated, tickets are not valid for separately priced activities or events.
Tickets and packages at Walt Disney World Resort are nontransferable and nonrefundable. However, while you cannot cancel or get a refund for tickets or packages, you may be able to change the date of your unused tickets.
According to the eTicket Terms and Conditions, theme park tickets are not refundable, however, if they expire before you can use them you can use the purchase price of the unused tickets towards the purchase of new tickets of equal or greater value.
Tickets, and associated features and entitlements, such as the Park Hopper or Disney Genie+ entitlement, are nonrefundable, nontransferable, revocable and may not be redeemed for cash. Each ticket admits one person. All prices are in US dollars. Ticket orders are not accepted until confirmed with confirmation number.
A: You can cancel or modify your dining reservation online. Restaurants offering advance reservations do not allow modifications within 2 hours of the reservation time, and most charge a $10 per-person fee to cancel within 2 hours of the reservation time, or if you don't show up for your reservation.
Yes, as long as your theme park ticket remains valid, you may cancel and book new theme park reservations on dates valid for your ticket and that still have reservation availability. (If you are using 1-day tickets, here is information about dates that different 1-day tickets are valid.