Can I change the photo on my 16-25 Railcard?

Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'. You will be given the option to update or change your personal details.



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Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence). The image must be in sharp focus. Please make sure that your face is not obscured by hats or hair.

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Yes. You can use your Railcard with Anytime, Off-Peak train tickets and Advance tickets. However, for all journeys made between 4.30am and 10am Monday to Friday a minimum fare of £12 is payable.

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The image should be a good recognisable likeness of you. We prefer colour pictures but black and white images are acceptable. Your head and shoulders should be in close-up, with your face clearly visible and filling approximately 70% of the frame (in the same way it would for a passport or driving licence).

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Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.

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You can use your 16-25 Railcard before 9am but journeys made before 10am will be subject to a minimum fare of £12 (excluding Advance tickets).

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How to get 1/3 off. rail and tube fares on Oyster. Once you've bought your Railcard, go to a London Underground station with your 16-25 Railcard and ask a member of staff to add your discount to your Oyster card.

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16-17 Saver gives 50% off Standard Anytime, Standard Off-Peak, Standard Advance and Season tickets for travel at any time of the day. The 16-25 Railcard is aimed at leisure travel and gives 1/3 off Standard Anytime and Standard Off-Peak tickets, as well as Standard and First Class Advance tickets.

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Do I need a new photo to renew my Railcard online? No, you won't need to upload a new photo to renew your Railcard online with us. You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.

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How much is it to renew a 16-25 Railcard? It costs £30 to renew a 16-25 Railcard for one year and £70 to renew for three years, saving you £20 on the price of three separate Railcards.

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Customers will be able to store their digital railcards on up to two smartphones. In cases where there are two railcard holders, they can both store the railcard on their devices. The app will have a holographic logo in the design, which moves as the customer holds their smartphone and prevents the use of screenshots.

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Yes. You as the cardholder can buy tickets for your named companion and up to four children as long as they are travelling with you.

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Can I have a plastic and digital version of my Railcard? Unfortunately you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.

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Yes. You must show your valid 16-25 Railcard (digital or plastic) when you buy your ticket and travel on the train. If you bought your Railcard at a station, both the paper printed Railcard and the photocard must be presented.

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Yes, you will need to provide passport style photos of both named adults on your Two Together railcard.

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You will need a passport style photo (shoulders up) if you are purchasing a digital Family & Friends Railcard online.

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Yes. Your Railcard is valid up until and including the date shown on your Railcard.

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Through a student bank account One of the main ways that students are able to get a free 16-25 railcard is through student bank accounts. Many banks offer similar student accounts so try to differentiate themselves from other banks by offering a free railcard. One of the main banks to offer such a perk is Santander.

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If you have ordered a plastic 16-25 Railcard online, please allow up to 5 working days for delivery. If you paid for 'Special Delivery' and placed your order before 15:45pm, your Railcard will be delivered within two days (Monday to Thursday) or three days (Friday to Sunday).

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