Can I dispute an airline charge?

Yes, it's possible to dispute a non-refundable airline ticket, but success depends on the airline's policies and the reason for the dispute. You can try contacting the airline's customer service and explaining your situation.



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Covered reasons for Trip Cancellation
  • Medical reasons (unforeseen ailment, injury or death in the family)
  • Inclement weather or natural disasters (tropical storms, hurricanes, etc.)
  • Terrorist attack (in or around where you're planning to visit)
  • Financial default (of a carrier)
  • Involuntary layoff or termination.


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You can get a full flight ticket refund only if you booked a refundable ticket. However, airline ticket refund rules vary from airline to airline. Thus, it is better to refer to the airline's website or contact it directly for possible airfare reimbursement.

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There's an important rule that not everybody knows about: if you buy a ticket for a flight to or from the United States and purchased directly from the airline, you can typically get a full refund (or change the ticket) with no fees as long as you bought the ticket at least seven days in advance of the trip.

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Cardholders commonly use chargebacks to correct a billing error or fraudulent purchase. But according to the Fair Credit Billing Act, you can also file a chargeback if you're not satisfied with a product or service and the business or provider refuses to rectify the issue.

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If you would like to cancel your flight due to medical reasons, please contact the airline directly with a copy of your medical certificate requesting them to waive any applicable cancellation fees.

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If you purchased a round-trip flight and need to change the first leg to a different day, your best bet will likely be to pay the change fee and book a new flight. If you only need to change the return portion of a round trip, however, it may be cheaper to book a new one-way flight than to pay the cancellation fee.

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Every major U.S. airline (except Southwest Airlines) typically charges penalty fees to change or cancel an economy fare flight. The fees, however, can vary from as low as $75 on a domestic flight to more than $400 on an international flight.

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The 24 Hour Cancellation Rule
Many airlines offer a 24-hour cooling-off period as a customer service policy, allowing you to cancel your flight, incurring no fees if you change your mind or otherwise need to cancel within 24 hours of booking. This policy typically applies to both refundable and non-refundable tickets.

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