Some states allow open containers in a car, but Lyft and Uber have policies against it. If one of your passengers has a drink, either in a glass or a party cup, ask them to dump it. If they say it is not alcohol, explain that the rideshare company has a policy of no drinks of any kind in the car.
What will happen if I spill coffee in an Uber cab? Immediately inform the driver, apologize, and take some pictures of any damages. You can offer cash if you want ($5?10 maybe) but if there is any serious cleaning required you can expect to receive a cleaning fee to be charged directly from Uber.
Drinking or smoking while on the job.An Uber or Lyft driver is required to be sober when working under either company. If they are found smoking or driving in the vehicle while a rider is present, they will likely lose their job as their negligent actions may pose a safety risk to the rider.
Uber is not offering marijuana-friendly cars or a so-called “hotbox” ride option, contrary to claims on social media. A fabricated screenshot circulating online and saying the rideshare app offers marijuana-friendly cars is satirical, and a spokesperson for the company told Reuters the information was false.
If your driver claims you left a mess in their car, you'll receive an email explaining that a cleaning fee is being applied to your ride. The most common cause of the cleaning fee is food stains, fluid stains, vomit, animal hair, sand, and dirt. This passenger got the maximum cleaning fee, $150. Ouch.
You can tip your driver once your trip is complete. Tips are neither expected nor required. After a trip has ended, you have 30 days to add a tip in the app, on riders.uber.com, and from your emailed trip receipt. When can I tip my delivery partner?
Of those, 40% of Uber drivers and 24% of Lyft drivers were terminated permanently. A third never got an explanation from the gig app companies. Drivers of color saw a higher rate of deactivation than white drivers — 69% to 57%, respectively.
In the high-tech world that offers you the opportunity to hail a ride through an app on your mobile phone, you might think it's easy to choose whether you would like a man or a woman driver. Not so fast — neither Uber nor Lyft offer you the choice to choose the sex of your driver.
Surges occur when demand is high. Uber incites driver interest by increasing costs in an attempt to satisfy customer demand. Uber says about surges, “Surge pricing automatically goes into effect when there are more riders in a given area than available drivers.
Uber is committed to protecting the privacy and security of our users' data. With limited exceptions like emergencies, we require a valid and sufficient legal process from official government agencies before we disclose any information about our users.