Can I get a refund if part of my train journey is Cancelled?
Yes, you can get a refund for your unused train ticket, with no fees, if your train is delayed or cancelled and you decide not to travel. If you want to get a refund for another reason, you may have to pay a fee.
People Also Ask
Return tickets - are refundable where both directions are unused. Return tickets - only one direction of travel is used: If only the outbound leg is used, the return part is refundable* If the return leg is used, the outbound is not refundable.
If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.
Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.
Refunds: Full refund to original form of payment with no fees if canceled 121 days or more before departure. Refund to original form of payment with 25% fee charged if canceled 120 to 15 days before departure. Within 14 days of departure, only refundable to non-refundable eVoucher with a 25% cancellation fee.
Can you scan a trainline ticket twice? It is perfectly valid to use the out portion and then the return portion. It is NOT valid to use the out portion twice, or to use the return portion twice, or to use the out portion at all after the return portion has been used.
You can buy Anytime tickets at any time before you travel, and you can use your Anytime ticket to travel on any train on the route shown. You can also break your journey at stations along the route. Anytime tickets have no restrictions on what time you can travel.