Can I get a refund on a flexible ticket?

A Fully Flexible or Refundable ticket can be refunded for any reason. In fact, you don't even have to give a reason. The term “Refundable” is often misunderstood in the airline industry. Refundable means “Refundable under any circumstances” whereas Non-Refundable actually means “Refundable only for a good reason.”



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You can get a full flight ticket refund only if you booked a refundable ticket. However, airline ticket refund rules vary from airline to airline. Thus, it is better to refer to the airline's website or contact it directly for possible airfare reimbursement.

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Non-refundable tickets cannot be returned for a refund. However, if you cannot use your ticket, you may be able to apply its value toward a future flight. The airline may charge additional fees for changes made to a non-refundable ticket.

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Although federal regulations specify that these tickets must be purchased at least seven days in advance to be eligible for a refund, some airlines will allow you to cancel within 24 hours even if your travel dates are closer. Be aware that these rules apply when purchasing your ticket directly from an airline only.

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How Do I Know My Flight Is Refundable?
  1. Check if the refundable filter is applied on the flight page.
  2. Low fare denote non-refundable tickets and high fare denote refundable tickets.
  3. Contact customer care of the airlines at 1-802-341-3403.
  4. Ask for details from the travel agent who is booking your flight ticket.


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“Online travel agencies may also let you get a refund within 24 hours of booking, but not all do, so definitely read their policies before purchasing,” says Nastro. If you booked the tickets through a travel agent, the DOT advises to first contact your travel agent before calling the airline for a refund.

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Covered reasons for Trip Cancellation
  • Medical reasons (unforeseen ailment, injury or death in the family)
  • Inclement weather or natural disasters (tropical storms, hurricanes, etc.)
  • Terrorist attack (in or around where you're planning to visit)
  • Financial default (of a carrier)
  • Involuntary layoff or termination.


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If you purchased a round-trip flight and need to change the first leg to a different day, your best bet will likely be to pay the change fee and book a new flight. If you only need to change the return portion of a round trip, however, it may be cheaper to book a new one-way flight than to pay the cancellation fee.

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Note: While airlines are not required to issue a refund for non-refundable tickets, they are free to do so or they may issue a credit or travel voucher for future use on the airline.

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The amount of your flight refund is always the cost of the ticket. The amount of your compensation depends majorly on the travel distance of your flight. In the case of a replacement flight, it also depends on the flight time. It is possible to receive both flight refund and compensation at the same time.

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The 24 Hour Cancellation Rule
Many airlines offer a 24-hour cooling-off period as a customer service policy, allowing you to cancel your flight, incurring no fees if you change your mind or otherwise need to cancel within 24 hours of booking. This policy typically applies to both refundable and non-refundable tickets.

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Is flexible flight ticket worth it? If your travel plans are likely to be affected by a developing situation, the small increase in pricing is significantly better than the change fees, re-booking fees, or losing money due to cancellations that you would have to pay with regular flight tickets.

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The difference between Flexible vs Fully Flexible fares are that Fully Flexible fares have no advance purchase requirements. So you can usually change Fully Flexible fares up to flight time without having a fare difference (subject to original booking class inventory).

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The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member. Weather or common carrier related issues (varies by policy) Unforeseen natural disasters at home or the ...

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A booked flight can get cancelled or rescheduled by the airline because of a number of reasons, such as bad weather conditions, security issues or missing crew. Additionally, travellers might need to reschedule a flight booking from their end due to last-minute changes in travel plans.

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Cancelling flights can incur a fee. A cancellation fee charged is sometimes charged by the airline, depending on the terms and conditions of your ticket. If you purchase a fully-refundable flight ticket, this fee may not apply. You might be wondering why you would pay money to cancel a flight that you're not flying on.

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Airlines are required by the U.S. Department of Transportation to refund your money if you cancel a flight within 24 hours of booking unless they offer a free 24-hour hold option when shopping for tickets.

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The Department of Transportation's 24-hour refund regulation states that all airlines flying in the U.S., even international carriers, must issue a full refund if the reservation is canceled within a one-day window of booking.

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You will likely need to provide proof that only one person is traveling and/or provide a valid reason for cancelling just one ticket. If this isn't possible, then it may be necessary to cancel both tickets and rebook a single ticket with the desired itinerary instead.

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If you have booked a flight with any airline and your plans have been postponed, then the best option you have is to reschedule your flight. If you do it within 24 hours of purchasing the ticket, you can reschedule flight for free, and no charges will be applied.

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Can you reschedule a flight? Yes, you can reschedule or cancel a flight. However, you may need to pay a change or cancellation fee depending on the airline you booked with and the fare class of your ticket. Luckily during Covid-19, many airlines have reduced change fees or waived them altogether.

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