Can I get a voucher for a non-refundable flight?

Note: While airlines are not required to issue a refund for non-refundable tickets, they are free to do so or they may issue a credit or travel voucher for future use on the airline.



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It's possible thanks to the 24-hour flight cancellation rule. The Department of Transportation's 24-hour refund regulation states that all airlines flying in the U.S., even international carriers, must issue a full refund if the reservation is canceled within a one-day window of booking.

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Airline ticket cancellation fees are deducted by the airline from the originally paid airfare amount after you cancel a reservation and apply for a refund. Therefore, the refund you receive equals the total amount you paid for the airline ticket less the applicable penalty.

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Non-refundable tickets are usually a fraction of the cost of refundable tickets and most non-refundable airline tickets are reusable (with a change fee) in the case of a cancellation. Please keep in mind that airline tickets are non-transferrable and must be used by the same person whose name is on the original ticket.

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The 24 Hour Cancellation Rule
Many airlines offer a 24-hour cooling-off period as a customer service policy, allowing you to cancel your flight, incurring no fees if you change your mind or otherwise need to cancel within 24 hours of booking. This policy typically applies to both refundable and non-refundable tickets.

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With a Non-Refundable Rate, guests pay the full price if they cancel, make changes, or no-show. Adding a Non-Refundable Rate to your property can reduce cancellations and help you secure guaranteed payment for reservations.

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The U.S. Department of Transportation (DoT) is clear on the issue of refunds: if your flight is canceled by the airline and you choose not to travel, you are entitled to a refund. That means the dollar amount you paid, not a voucher for the equivalent to use with the airline.

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Understanding 'nonrefundable' Depending on the ticket type, often, 'nonrefundable' simply means: The airline will not give you all of your money back if you cancel (true for most basic economy tickets). The airline will not refund your ticket value as cash (it will be remitted as a voucher instead).

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If you know you need to cancel your reservation, let the hotel know as soon as possible. They may be willing to waive the fee if you give them enough notice. Be polite and explain your situation clearly, whether it's an emergency or a change in plans.

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Airlines reserve the right to waive off any applicable penalties at their discretion. If you would like to cancel your flight due to medical reasons, please contact the airline directly with a copy of your medical certificate requesting them to waive any applicable cancellation fees.

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