Can I get any train if my train is Cancelled?

If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.



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You can use the other train to reach your destination, but you will need to check the availability of seats. If the other train is fully booked, you may have to wait for the next available train.

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If your connecting train is with the same Carrier as the delayed train you will be able to travel on the next available train to your destination.

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If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator. Flexible tickets – such as Off-Peak and Anytime tickets offer flexibility and you can travel at various times of the day.

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A service cancellation, where the train is still in the timetable but doesn't actually run, and. A partial cancellation, where the train still runs but doesn't call at all stations.

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A service cancellation, where the train is still in the timetable but doesn't actually run, and. A partial cancellation, where the train still runs but doesn't call at all stations.

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If you booked directly through lner.co.uk, you will receive an email if your train has been cancelled. If you signed up for LNER Assistant during your booking or on the LNER App, you may receive a text or push notification.

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If you have an Advance ticket, you can get the next train operated by the same company that's specified on your ticket. If there's widespread disruption, or a very long wait until the next train (over 60 minutes), then you should be accommodated on a different company at no extra cost.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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Off-Peak or Super Off-Peak tickets that show 'any permitted' allow you to travel on any train operator within any of the Off-Peak times.

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If overcrowding becomes intense, first class can be “declassified”, i.e. opened up to all passengers, regardless of their tickets. But there is no automatic right to occupy first class. Ad hoc declassification typically happens after other trains have been cancelled or seriously delayed.

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Anytime tickets have no restrictions on the time of day that you can travel. With Anytime Single tickets, you can travel on any train on the date of travel booked. You can also break up your journey at stations along your route. Buying an Anytime Return train ticket gives you even more freedom!

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You can buy Anytime tickets at any time before you travel, and you can use your Anytime ticket to travel on any train on the route shown. You can also break your journey at stations along the route. Anytime tickets have no restrictions on what time you can travel.

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