Can I get my money back from Suica card?

There is a charge of 220 yen to return a Suica card, which is deducted from the total. For refunds, a fee of 220 yen is subtracted from the total (a result of less than zero is considered zero), and then the initial 500 yen deposit is added.



Yes, you can get a refund for the balance on your physical Suica card in 2026, but only at JR East ticket offices (Midorino Madoguchi) within the Greater Tokyo area. When you return the card, the 500 yen deposit is refunded in full, and the remaining electronic money balance is also returned, minus a 220 yen handling fee. If your balance is less than 220 yen, you will only receive the 500 yen deposit back. Because of this, the "pro-tip" for 2026 travelers is to spend your balance down to zero at a convenience store or vending machine before returning the card to maximize your refund. Note that special tourist versions like the "Welcome Suica" or the "PASMO Passport" do not have a deposit and cannot be refunded for any remaining balance, so you should ensure those cards are empty before you depart Japan.

People Also Ask

First, make sure to check your Suica card balance using the ticket machines at the station. This card has 655 yen as the remaining balance. The easiest way to use up your Suica card balance is to use it as a payment method when shopping at the convenience stores!

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You can keep your Suica card for your next trip. It will remain valid for 10 years. The Suica cards we offer are non-personal and are reserved for adult travellers.

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Each person needs one. Pasmo/Suica is read when touching the IC card reader upon entering and exiting a gate, and the correct fare is deducted from the card. The same card cannot be read entering twice at the same station. Thank you for the quick response.

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Will a Suica card save me money over regular train tickets? Yes, but only a very little at a time. Within Tokyo, the fare for Suica (or any IC card) users is a couple of yen cheaper than the full fare price.

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A Pasmo card is the same as a Suica. You can use it for trains, subways and metro stations and some buses. It is also a tap on card. You can purchase a Pasmo at most stations ( including subway stations) at a vending machine by tapping ENGLISH on the machine and following the instructions provided.

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Travellers flying in from Narita or Haneda International Airport can purchase a Suica card easily at JR East Travel Service Centers. You can also buy a prepaid Suica card from ticketing machines at major JR East train stations and JR Ticket Offices (Midori-no-madoguchi).

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Firstly, the My Suica doesn't have an expiration date. Inactive cards can be re-activated by simply toping it up. And secondly, if ever you lose it, you can get a replacement at most train stations. Visit the Suica customer service counter or ticket machine and inform the staff that you've lost your card.

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You can use Icoca/Pasmo/Suica for all trains, subways and buses in Osaka. You can also use Icoca/Pasmo/Suica at many shops, especially convenience stores. You can use Icoca/Pasmo/Suica in other parts of Japan as well. Buy Icoca cards from vending machines at JR stations in Osaka.

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Purchasing the Welcome Suica Card JR EAST Travel Service Centers located in Narita Airport and Haneda Airport.

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Bring your item to an Apple Store You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time.

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