Before you can order a Cabify, you need to add a payment method to your account. This can be a debit/credit card (depending which country you're in) or PayPal. We do not currently accept prepaid cards. Alternatively, if our cash service is operational in your city, you can choose to pay in cash instead.

Whether you can pay with cash on Cabify in 2026 depends entirely on your specific location, as the company operates under different local regulations across Latin America and Spain. In many Latin American cities (such as parts of Mexico, Chile, and Colombia), Cabify allows a "Cash" payment option that can be selected in the app before you request a ride. In this case, you simply pay the driver at the end of the trip, much like a traditional taxi. However, in Spain (Madrid, Barcelona, etc.), Cabify is strictly regulated as a VTC (Vehicle with Chauffeur) service, which historically requires all payments to be handled digitally through the app's registered credit card, PayPal, or Google Pay for security and tax compliance reasons. For safety in 2026, Cabify encourages digital payments to minimize physical contact and reduce the risk of robbery for drivers. If you are a first-time user, it is best to check the "Payment Methods" section of the app upon arrival; if "Efectivo" (Cash) is not an option in your menu, you must link a digital payment method to successfully request a vehicle.