Advance tickets are great value, and ideal for saving money on long journeys. They must be bought in advance and are only valid on the date and train specified.
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If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator.
Generally speaking, most tickets are valid for a specific train only and cannot be used for any other service. However, some companies may offer flexible tickets that allow you to take an earlier or later service if available.
This depends on the ticket type. Can be used on a different time train providing the earlier or later train is also within the terms of conditions of the ticket. View full Off-Peak and Super Off-Peak terms and conditions first. Advance tickets are our cheapest tickets and are only valid for the booked train.
If the conductor discovers the error, then your chances of a fine increase. Bottom line is that getting on the wrong train is your mistake and you'll incur the cost of any changes. The type of ticket you hold will determine whether you can exchange it at full or partial value or whether you'll need to buy new tickets.
The Anytime Return train ticket is a flexible ticket with no travel time restrictions. The outward portion of your journey is valid for five days, including the issue date, and you can use the return portion of your ticket at any time within one calendar month of the issue date.
Speak to the train staff to find out if you can board the next train with your existing ticket, they may advise you to go to the ticket office at the next station to exchange you ticket for a new one, free of charge. If you are traveling with one of the following carriers.
Early bird and advanced are pretty much the same. Its just saying that you are purchasing the tickets before they go on sale at the Regular ticket price. Advanced and Early Bird tickets are also significantly cheaper since you are buying your tickets before knowing the lineup.
Off-Peak Day Return tickets are valid for travel on the date shown on the ticket and until 04:29 the following morning. All travel must be completed by this time.
Not to be confused with Off-Peak Day Returns, the Off-Peak Return ticket requires you to make the outward part of your journey on the date shown on the ticket. The return part of your journey, however, can be completed on any day on an Off-Peak train within one calendar month of the ticket's issue date.
If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.
If you have an Advance ticket, you can get the next train operated by the same company that's specified on your ticket. If there's widespread disruption, or a very long wait until the next train (over 60 minutes), then you should be accommodated on a different company at no extra cost.
Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.
25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.