Can I use my mobile phone on a cruise ship?

Do cell phones work on cruise ships? It's a common question with varying answers. Guests are free to utilize their cellular data or connect to our onboard Wi-Fi on any ship. But, please be aware that cellular data used on the ship or in certain ports of call will result in charges from your cell phone provider.



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Stay Connected While At Sea On Your Cruise! Service for voice calls, texting (SMS) and data is available onboard while the ship is at sea. Once the WMS network is switched on, while roaming on our cruise ships, you will see a distinct display on your handset that differs from your home carrier.

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Can You Still Text for Free in the Cruise Line's App if you Bring Your own HotSpot? Yes, of course! As long as you have the app downloaded on your phone and you're on their free wifi, you can use the app to text on a cruise ship for free.

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Set Your Phone To avoid unwanted charges, your safest bet onboard your cruise ship is to switch to airplane mode, reactivate your wireless feature and log in to the ship's Wi-Fi network. (Note: Switching to airplane mode will turn off wireless until you manually reactivate it.)

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Typically charges will appear on the next monthly bill, but depending on your carrier it may occasionally take up to 60 days for charges to appear on your phone bill. Please note that most cell phone carriers do not allow their unlimited rate plans to apply to cellular calls, texts or data used while onboard ships.

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To ensure you are not charged by your phone company on your cruise, you have two choices: Turn off your phone as soon as your cruise ship leaves port, or, if you want to use offline applications, put your phone into airplane mode.

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If you're not able to wait for ports of call (or don't have international data on your phone), it might be worthwhile to pay for a Wi-Fi package. Although prices have decreased over the years, it can still be pretty costly to purchase Wi-Fi for your cruise.

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Most cruise lines these days have options for onboard internet, but you'll need to pay for access, and not all types of internet service are equal. When you book a cruise, you'll generally be given the opportunity to purchase Wi-Fi before boarding. Doing so can save you money versus buying on board.

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In general, you can expect streaming to be allowed if you purchase the top-tier wi-fi package. But even though Netflix is largely allowed, it's no guarantee that it will work well. While the technology has advanced, Internet on a cruise can still be spotty.

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Your phone is not necessarily going to cause the plane to crash. But you will annoy the pilots and air traffic controllers. And that annoyance could be enough to distract them. On the ground, cell phones operate at a fairly low power.

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Out at sea, there are no cell towers. That's why cruise ships utilize at-sea providers like Wireless Maritime Services or Cellular at Sea. Guests can use their mobile devices and ship-to-shore services. However, sending and receiving texts and using your phone can be very expensive using these services.

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When you connect to an access point (Hotspot or Wi-Fi) you don't know if it's a legitimate hospitality wireless network, or one that is set up to steal your information. Even legitimate Wi-Fi networks (as mentioned in the 2021 EOS Report for NCLH) may be collecting information about you.

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Download the cruise line's mobile app Most cruise lines have a mobile app that allows you to talk with people onboard. You may, however, have to pay extra for this service. Norwegian Cruise Line, for instance, charges $9.95 per person for their Phone and Messenger Package.

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The price of Wi-Fi on a cruise ship can range from $15 to $30 and more per device per day. On luxury cruise lines or even some premium lines there is free Wi-Fi included in the cost of the cruise fare.

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When you arrive at the Port Authority Security in the cruise terminal, you will pass a security checkpoint where all carry-on luggage goes through X-rays and other baggage is checked in. All checked bags on cruise ships are scanned.

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Pro tips for using cruise ship Wi-Fi If you can't get cruise ship internet included, don't wait to purchase your internet package until you're on board: It's usually less expensive to purchase Wi-Fi packages before sailing. Buying a package for the entire cruise is typically a better deal than the daily rate.

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First things first, just like any hotel you'd go and visit, your cruise cabin will have a television. Don't expect some big screen or anything. It's typically a moderately-sized (32 inch) flat-screen TV.

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Of course, that doesn't mean you have to keep your cell phone off the entire time. If you choose to use your cell phone while on a cruise ship, it is important that you keep it on airplane mode, regardless of whether or not you're purchasing an internet package.

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Debit card This method of payment is not recommended. If you use a debit card, a request for pre-authorization will be made by the cruise line to ensure the availability of funds. This request will freeze the pre-authorized amount for up to 30 days.

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Better to keep cellular service off. Airplane mode will switch off your phone's transmitters for cell signal (calls and text messages) and data (browsing the web, using apps) ensuring you will not be privy to unwanted charges. But don't worry: Your smartphone won't be completely useless for the trip.

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