Can I use my phone data on a cruise?

Do cell phones work on cruise ships? It's a common question with varying answers. Guests are free to utilize their cellular data or connect to our onboard Wi-Fi on any ship. But, please be aware that cellular data used on the ship or in certain ports of call will result in charges from your cell phone provider.



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Typically charges will appear on the next monthly bill, but depending on your carrier it may occasionally take up to 60 days for charges to appear on your phone bill. Please note that most cell phone carriers do not allow their unlimited rate plans to apply to cellular calls, texts or data used while onboard ships.

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Traveling on cruise ships and ferries One tip to avoid higher charges: We recommend that you turn off roaming while the ship is docked in a U.S. port. Otherwise, your phone may pick up the ship's network and you'll be charged cruise ship roaming charges for any usage.

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Depending on where your ship is at any given moment, you might or might not have a phone signal through your own carrier. When you do have one, it's coming through an at-sea provider (Cellular At Sea for many cruise lines) and is considered a roaming charge by your cell carrier.

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How to prevent roaming charges while at sea
  1. Turn off your phone. The easiest, but by no means the nicest, is to turn off your phone. ...
  2. Use airplane mode. Many of us can't go more than a few hours without our phones, so it's more likely you will opt for these other options such as using airplane mode. ...
  3. Use the ship's wifi.


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Cruise ships have cellular service that you can connect to. However, it's usually considered international roaming and means you'll be charged high rates to access. You likely know that instead of using a cell signal, you can hook your phone up to wi-fi and use the Internet to make calls, send texts, and surf the web.

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Is WhatsApp free on a cruise ship? By default, WhatsApp is not free on a cruise ship. You need to be online, and most cruise lines charge for internet access, unless you have a special fare that includes WiFi access.

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If you use WhatsApp, Facebook Messenger, or WeChat, you may be able to use them whenever you have a Wi-Fi connection. Other suggestions are dependent on the cruise line you are traveling. Guests can use the following apps for texting: Shipmate (available in Apple and Google Play Stores)

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The provider's rates on cruises are considered international roaming and charged accordingly with no data option. It costs 50 cents to send a text; received texts are taken from your domestic texting plan's allotment, and a pricey $5.99 per minute applies to voice calls.

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While it may be tempting to bring your own WiFi on a cruise, most ships have their own onboard networks that are designed specifically for the ship and its passengers. This means that bringing your own WiFi would not be compatible with the ship's network and could cause interference or other issues.

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When you connect to an access point (Hotspot or Wi-Fi) you don't know if it's a legitimate hospitality wireless network, or one that is set up to steal your information. Even legitimate Wi-Fi networks (as mentioned in the 2021 EOS Report for NCLH) may be collecting information about you.

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Set Your Phone To avoid unwanted charges, your safest bet onboard your cruise ship is to switch to airplane mode, reactivate your wireless feature and log in to the ship's Wi-Fi network. (Note: Switching to airplane mode will turn off wireless until you manually reactivate it.)

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Upper decks should be avoided if you have motion sickness as you will feel the ship's rocking more. If you do suffer from this, the lower and central decks would be best suited to you.

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You can find nominal savings on a wifi package if purchasing it before your cruise. Typically most cruise lines give a 10%-15% discount if you book a wifi package before you get on the ship.

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