Can I use Wi-Fi inside train?

Passengers can connect their devices to the internet on board thanks to the wireless network that is established by these access points. Usually, a cellular data connection is used to link the access points to the internet or an onboard server. Train passengers can benefit from Wi-Fi in a number of ways.



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To ensure you stay connected while traveling, we offer free basic WiFi service in select trains and stations throughout the country. Stay productive, or simply sit back and have some fun while en route to your destination.

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Our onboard WiFi network relies on bandwidth provided by cellular carriers who have towers along our routes. The bandwidth available from these towers is limited and our speed may not match what you are used to receiving from stationary WiFi networks such as your home or office.

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As the train zips along, its routers must keep up by hopping from tower to tower. A gap between sites can interrupt service. On stretches with underdeveloped infrastructure, such as rural areas, passengers will find themselves time-traveling to a pre-internet era.

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“If the rail car is passing through a very crowded region, then the rail car is sharing the wireless tower with other users,” Dhillon said. “So there's a lot of pressure on that tower from the people on the railway and from the outside world. This could result in slow internet or even dropped connections.”

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How to connect
  1. Activate the Wi-Fi on your device.
  2. Select the “VIA_WiFi_VIDEO” wireless network. In the stations, select the via_station wireless network.
  3. Launch your web browser and go to Select your preferred language.
  4. Accept the Terms & Conditions.


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Over the Phone You can get information and purchase tickets 24 hours a day by calling 1-800-USA-RAIL (1-800-872-7245). Julie, the Amtrak automated, voice-activated agent, is happy to help. Or, if you need live, personal assistance, just say agent or press the 0 button on your telephone.

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Digital tickets Scan them directly from your phone, or show to station staff to go straight to the platform. Even if you're making multiple trips, there's no need to walk around with a wad of paper tickets in your wallet – your phone is all you need. Once downloaded, you won't even need internet access to use them.

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