Loading Page...

Can Lyft drivers see your last name?

We never share your phone number or personal information with other riders or drivers.



For privacy and safety reasons, Lyft drivers cannot see your last name. When a driver accepts your ride request, they are only provided with your first name, your passenger rating, and your pickup location. In some specific markets, they may also see your destination before you board. After the ride is completed, even your first name is typically removed from the driver's ride history to prevent any post-trip contact. Similarly, drivers do not have access to your actual phone number; if they need to call or text you, the communication is routed through a masked, randomly generated number provided by the Lyft platform. This policy is designed to protect riders from potential harassment and to reduce the possibility of discrimination based on a passenger's surname. Riders, conversely, receive the driver's full first name, photo, vehicle details, and license plate number to ensure they are entering the correct and authorized vehicle for their safety.

People Also Ask

Uber drivers don't see anything but the first name you gave to Uber and whatever address you're being picked up at, or that you're having food dropped off at. We don't have any of your information at all, and after the ride or delivery is completed, the address gets deleted from the app.

MORE DETAILS

The app will alert you that your Lyft driver is on their way! This is how you will know that a driver has accepted your ride request. It comes up in your app. It shows the driver's name.

MORE DETAILS

Checking your Lyft rating is simple, but you won't be able to see how individual drivers or passengers have rated you. Only Lyft can see that feedback.

MORE DETAILS

Once you've requested a ride in the app, you'll be paired with the closest driver. The app will then show you the driver's name, photo, rating, and vehicle description. You'll also see the driver's estimated time of arrival (ETA).

MORE DETAILS

There is no reason for your driver to know your full name, address or any other personal information. Both Uber and Lyft use technology that keeps your personal details safe. Even if you need to call your driver before they arrive, your number is hidden.

MORE DETAILS

Is Lyft Safe For Female Passengers? Female Lyft passengers face the same risks as those taken by Uber passengers. Hundreds of passengers have filed lawsuits against Lyft. These lawsuits claim the company's lack of effective safety measures made it easier for their assault to happen.

MORE DETAILS

Your driver sees your first name in their app, and your driver's first name is displayed to you in your app. To safely exchange names, you can ask, “Who are you here to pick up?” The driver may also ask you to confirm their name for their own peace of mind.

MORE DETAILS

The first red flag is very obvious and should be checked before getting in the car. You want to be sure the license plate on the vehicle matches the one that appears in the app. If it doesn't match with the app, or even worse they don't have a license plate, do not get into the vehicle.

MORE DETAILS

We also confirm the information drivers can't see at any stage of your trip, including your last name or phone number, the rating you give your driver, or your profile photo.

MORE DETAILS

With upfront pay, drivers can now see ride information and what they'll earn before accepting a ride. Drivers will have access to trip details including the pickup and drop-off locations, estimated time and distance to complete the ride, and a map view of the full ride in addition to the fare.

MORE DETAILS

With lawsuits piling up against both popular rideshare companies, it's unclear whether passengers are safer riding with Uber versus Lyft, or vice versa. Lyft was long seen as the safer alternative to the “frat culture” of Uber, but that characterization may have since been proven wrong, USA Today reports.

MORE DETAILS

You'll have to ride solo even when you don't have customers. Here is Lyft's statement on the policy: “Don't bring your friends or family along.

MORE DETAILS

Follow your intuition. If something feels off, don't get into the vehicle, or call 9-1-1 if you are already in the vehicle. Ride in the backseat whenever possible. Not only does ensure you can safely exit on either side of the vehicle to avoid traffic, but it gives you and your driver some personal space.

MORE DETAILS

In the high-tech world that offers you the opportunity to hail a ride through an app on your mobile phone, you might think it's easy to choose whether you would like a man or a woman driver. Not so fast — neither Uber nor Lyft offer you the choice to choose the sex of your driver.

MORE DETAILS

No, it is not rude at all. Drivers have to take cues from passengers, and if you're talking about just you as a passenger, I tend to open with just saying hi and asking how they're doing.

MORE DETAILS

If all rideshare passengers would simply verify the car and the driver against information provided in the app, there should be no problem. All too often drunk riders get into the first vehicle they see with Lyft/Uber signage. Life is full of bad choices, but a modicum of common sense can reduce risk.

MORE DETAILS

Location data Lyft uses your phone's location services to give you a great ride experience. We only access your location if the Lyft app is running on your phone. If you close the app, we won't access that info. Sharing your location data with us turns background location sharing on.

MORE DETAILS