Yes, Ryanair can be "trusted" in the sense that they are one of the safest and most on-time airlines in the world, but they require a "user manual" approach to avoid frustration. In 2026, their business model remains strictly "pay-for-what-you-use." If you follow their rules—such as checking in online in advance, printing your pass (or using the app), and ensuring your bag fits the strict dimensions—you will get an incredibly cheap and reliable flight. Most "distrust" or negative reviews stem from passengers being surprised by high fees at the airport for failing to follow these protocols. Their customer service is famously minimal and relies heavily on automated chats, so resolving complex issues can be difficult. However, they operate a massive network of new Boeing 737 aircraft with an excellent safety record. As long as you treat them as a "bus in the sky" and read the fine print, they are a dependable way to travel across Europe.