Can Southwest travel funds be refunded?

Yes, you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight CreditTM (depending on the fare) to buy a future flight.



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Yes, you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight CreditTM (depending on the fare) to buy a future flight.

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Canceling a nonrefundable fare will result in an eCredit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment.

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Southwest® gift cards, Southwest LUV Vouchers®, and Southwest® Travel Funds can only be used on the flight portion of your trip. Southwest Airlines accepts unused ticketless travel funds for Passenger travel purchased through Southwest Airlines, excluding the Southwest Airlines Group Desk.

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Canceling a nonrefundable fare will result in an eCredit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment.

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Covered reasons for Trip Cancellation
  • Medical reasons (unforeseen ailment, injury or death in the family)
  • Inclement weather or natural disasters (tropical storms, hurricanes, etc.)
  • Terrorist attack (in or around where you're planning to visit)
  • Financial default (of a carrier)
  • Involuntary layoff or termination.


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The amount of your flight refund is always the cost of the ticket. The amount of your compensation depends majorly on the travel distance of your flight. In the case of a replacement flight, it also depends on the flight time. It is possible to receive both flight refund and compensation at the same time.

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How Do I Know My Flight Is Refundable?
  1. Check if the refundable filter is applied on the flight page.
  2. Low fare denote non-refundable tickets and high fare denote refundable tickets.
  3. Contact customer care of the airlines at 1-802-341-3403.
  4. Ask for details from the travel agent who is booking your flight ticket.


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Top Reasons Most People Cancel Trips
  • Natural Disaster. ...
  • Acts of Terrorism/Evacuation. ...
  • Financial Default of the Travel Company.
  • Death or Hospitalization of Host.
  • Residence Damage. ...
  • Jury Duty or Military Deployment. ...
  • Change of Employment. ...
  • Traffic Accidents.


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The most common covered reason is unforeseen illness, injury, or death of the traveler, a traveling companion, or a non-traveling family member. Other common covered reasons include terrorism, inclement weather, or a natural disaster, among others. Trip Cancellation is a major concern for most travelers.

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If you purchased a round-trip flight and need to change the first leg to a different day, your best bet will likely be to pay the change fee and book a new flight. If you only need to change the return portion of a round trip, however, it may be cheaper to book a new one-way flight than to pay the cancellation fee.

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Airlines are required by the U.S. Department of Transportation to refund your money if you cancel a flight within 24 hours of booking unless they offer a free 24-hour hold option when shopping for tickets.

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If an airline cancels your flight, you're owed a cash refund. It's federal law: “A passenger is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the passenger chooses not to be rebooked on a new flight on that airline.”

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You will likely need to provide proof that only one person is traveling and/or provide a valid reason for cancelling just one ticket. If this isn't possible, then it may be necessary to cancel both tickets and rebook a single ticket with the desired itinerary instead.

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What is a travel credit? When travel has been disrupted or cancelled, and the booking conditions of the reservation don't permit a refund, sometimes a travel supplier will allow the amount booked to be used as a credit for future travel.

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You generally can't receive a refund on a missed flight. Depending on the circumstances of your situation and the terms of your fare, you may receive partial credit or free rebooking, but the only way you're likely to get a full refund is if the airline cancels your flight.

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