During normal daytime operations at Carowinds, staff members (Associates) are generally trained to maintain a "no-touch" policy unless it is necessary for safety, such as checking a roller coaster restraint or assisting a guest with a disability. However, the answer changes during SCarowinds, the park’s annual Halloween event. While the "monsters" and "scare actors" are strictly forbidden from intentionally touching guests, the nature of "scare zones" and "haunted mazes" means that accidental contact can occur in the dark or during a "startle" reaction. Guests are also strictly prohibited from touching the actors; doing so can result in immediate ejection from the park without a refund. In 2026, Carowinds utilizes "No-Boo" necklaces for purchase, which signal to actors to stay away, but even then, the policy remains: "They won't touch you, so please don't touch them." If a staff member touches you in an inappropriate or non-safety-related manner, it is a violation of park conduct and should be reported to Guest Services immediately.