It's the only global digital travel platform of its sort. For those travelling by train, the most efficient and trustworthy way to purchase tickets is Trainline. If you're thinking of getting the train the best site to use is thetrainline.com.
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Trainline rely entirely on making sales to people who fall for their adverts. On the contrary, whether you are buying in advance or on the day (which may be more expensive), it is always cheaper to use the actual operators' websites or book at a station.
In most circumstances, you must purchase a ticket before you board a train. Most trains require reservations and you should not board reserved trains without a reservation. Passengers who do so are not guaranteed a seat and may be instructed to get off the train at the next station stop.
The booking fee you pay is calculated depending on whether you book on our website or on our app, when you are purchasing your ticket, and the value of your ticket.
The trainline is a reseller/agent so although the fares are usually the same, you may other charges such as booking fees/credit card fees and delivery fees and may miss any special promotional fares. There is no point in booking through them.
Trainline is accredited by National Rail to provide information, timetables and sell tickets for the UK rail industry. If you're after information about National Rail, you've come to the right place. National Rail is the public facing brand of the Rail Delivery Group (RDG).
If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator. Flexible tickets – such as Off-Peak and Anytime tickets offer flexibility and you can travel at various times of the day.
The Anytime Return train ticket is a flexible ticket with no travel time restrictions. The outward portion of your journey is valid for five days, including the issue date, and you can use the return portion of your ticket at any time within one calendar month of the issue date.
An eticket comes as a PDF attached to an email, which you can either open from your email or in our app. Mobile Tickets are just like etickets, except you can only open them directly in our app and you need to 'activate' the ticket before you use it.
There may be interim dates when timetables and Advance tickets are yet to be confirmed by train operators. We'll do our very best to alert you as soon as our systems detect availability. If you do not receive an alert, check back in before you travel to book a ticket and reserve a seat.
If you have an Advance ticket, you can get the next train operated by the same company that's specified on your ticket. If there's widespread disruption, or a very long wait until the next train (over 60 minutes), then you should be accommodated on a different company at no extra cost.