Can you cancel a trip with a travel agent?

If you end up needing to make a change or cancellation, it pays to do so directly with your travel agent. That should definitely be your first point of contact.



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Travel agents can charge a cancellation fee that reflects the reasonable costs of making the booking to start with and then cancelling it. What constitutes a reasonable fee is a grey area.

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If you purchased your ticket through an online travel agency (or other agent), you should contact the travel agent directly to obtain a refund before contacting the airline.

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Therefore, when you cancel a booking, it is the supplier who holds the funds and the supplier who has laid out the terms and conditions of the transaction, not the agent, and thus the supplier determines whether you receive a credit or a refund depending on those terms and conditions of purchase.

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Some common covered reasons include the serious covered illness or injury of the traveler, traveling companion or a family member; a natural disaster that renders your home or your destination uninhabitable; and the cessation of services by your airline, cruise line or other carrier, causing you to miss more than half ...

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Some ideas of what to say:
  1. “I'm sorry to be canceling at the last minute when you didn't have the chance to change reservations/the RSVP/etc. I can't make it out tonight, but I do want to see you. ...
  2. “I know I committed to this earlier but unfortunately I'm going to be able to make it. I'm sorry for canceling last minute.”


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To identify a travel agent scam, look for red flags such as prices that are too good to be true, pressure to book immediately, limited contact information, negative online reviews, or vague contract terms.

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How much does a travel agent cost? The cost of using a travel agent is generally marginal, and often, they won't charge you at all. Much of their money comes from commissions the hotels and wholesalers pay them. Before you decide to book with a travel agent, inquire whether or not they charge fees.

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You can cancel a ticket essentially up until the day of travel, so there's no sense in canceling early and paying a fee. If, for example, there's some unrest in the area or bad weather, the airline may end up canceling your flight altogether and then you can get your money back.

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This is all thanks to a simple rule from the US Department of Transportation, which requires that airlines must “hold a reservation at the quoted fare for 24 hours without payment or allow a reservation to be canceled within 24 hours without penalty.” Most airlines offer the latter (and many do even when they also ...

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The 24-hour rule is a regulation from the US Department of Transportation that says airlines must offer either free 24-hour price hold (so you can lock in the price and purchase within 24 hours) or free cancellation for 24 hours.

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Canceling a nonrefundable fare will result in an eCredit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment.

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Travel advisors can be a great resource to ensure you're comfortable and have a smooth trip, and if something does go wrong, they're also there to help you out, such as handling getting you rebooked in a different hotel room should something go awry, says French.

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Hassle-free booking: A travel agent books everything for you, so you don't have to worry about the details. Plus, if you need to make changes, you just call your agent and he or she will handle it.

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