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Can you get a full refund from Airbnb within 24 hours?

You can cancel an Airbnb booking at anytime, but you must be aware you may not always receive a full refund. When you cancel an Airbnb within 48 hours, you'll only get a refund if a host offers a flexible policy. A moderate or strict policy means a refund of only 50% on your cancelled Airbnb booking.



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If the reservation is canceled 48 hours or less before check-in, or after check-in, the fee is 50% of the reservation amount for the nights not stayed. If the reservation is canceled more than 48 hours, and 30 days or less, before check-in, the fee is 25% of the reservation amount.

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Strict Policy The Airbnb Strict cancellation policy allows guests to receive a full refund if they cancel within 48 hours of booking and at least 14 days before a listing's check-in time.

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Contact Airbnb
Their website, mobile app, or by phone. Requests for a refund of any amount before or after your trip can be handled through their resolution Center. Before explaining the situation to customer service, ensure you include the relevant details of your case and proof.

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If you'd like to request a refund before or after your trip, refund requests of any amount can be handled through our Resolution Center. We recommend discussing any refund amounts with your Host through your Airbnb message thread before submitting a request in the Resolution Center.

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Hosts are asked to respond to reservation requests, booking inquiries, and all other messages from guests within 24 hours because quick responses build trust in our hosting community, making it easier for guests to find a place to stay.

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The host needs to respond to your request If the host declines your request or doesn't respond within 24 hours, the booking status will be updated as Declined or Expired, and your payment will be refunded to your original payment method.

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How you'll get your money. Need to request a refund before or after a trip or Experience? First, discuss the amount with your Host in the message thread, and if they agree, go to the Resolution Center to request money. If they don't agree to the amount within 72 hours, reach out to us for help mediating.

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The Airbnb Strict cancellation policy allows guests to receive a full refund if they cancel within 48 hours of booking and at least 14 days before a listing's check-in time. In the event of a cancellation within 48 hours, the guest is only entitled to 50% refund, regardless of how far out the check-in date is.

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Other Travel Issues must be reported to us no later than 72 hours after discovery. If we determine that a Travel Issue has disrupted the stay, we will provide a full or partial refund and, depending on the circumstances, may assist the guest with finding comparable or better accommodations.

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Guests who cancel will receive an automatic refund if your cancellation policy permits it.

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Canceling your reservation for a stay
  1. Go to Trips and select the trip you want to cancel.
  2. Click Show more trip plans, then click Show details.
  3. Click Change or cancel.
  4. Click Cancel reservation.


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