Can you get an Uber ride without a smartphone?

With Your Computer or Tablet If you're using a tablet, you can download the Uber or Lyft app, log in to your account, and order a ride like you would with your phone. If you're using your computer, go to the Uber or Lyft website, log in, and order a ride.



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We understand that some people would prefer to talk to someone on the phone, so we created the option to call us to request your ride. 1-833-USE-UBER is available in the US where Uber is available. You can request your ride 7 days a week, from 4am – 10pm EST by phone.

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Here's the simple step-by-step on how to use Uber for the first time:
  1. Open and log into the Uber app on your device.
  2. Type your destination into the “Where to?” section.
  3. Select the type of vehicle you would like at the bottom of the screen.
  4. Tap “request” and then confirm the pickup location.


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You can tip your driver once your trip is complete. Tips are neither expected nor required. After a trip has ended, you have 30 days to add a tip in the app, on riders.uber.com, and from your emailed trip receipt. When can I tip my delivery partner?

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Riders can call Uber, too If you have an issue with ride cancellation, drop-off, refunds, and more, Uber's rider support line can help. They can help with any issues you have with your account or ride and can book rides for you if you don't have the app available. To reach them, call 800-353-8237.

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A guide for how to use Uber
  1. Create an account. All you need is an email address and phone number. ...
  2. Enter your destination. Open the app and enter where you're going in the Where to? ...
  3. Meet your driver. You can track their arrival on the map. ...
  4. Check your ride. ...
  5. Sit back and relax. ...
  6. Rate your trip.


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Reserve: Tap the Reserve icon in your updated Uber app. Reserve your ride at least 30 minutes in advance. Ride: Meet your driver outside within the wait time included in your reservation and enjoy the ride!

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Riders can request rides through the Lyft app or on the web.

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Pros and Cons of Lyft and Uber Uber can be less expensive than Lyft for the average journey—research suggests that Uber is the cheaper company, with the average trip costing $20 compared with the $27 you would spend for an average Lyft trip.

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Lyft Customer Service Contacts
  1. Lyft Email Support. [email protected].
  2. Lyft Live Chat Support. N/A.
  3. Lyft Call Center Support. (855) 865-9553.
  4. Lyft Knowledge Base. https://help.lyft.com/hc/en-ca/categories/115002006488-Riding-with-Lyft.
  5. Lyft Forum. N/A.


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How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.

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While neither Uber nor Lyft has rules about seating arrangements, most passengers don't sit in the front. It's a personal preference. However, if anything seems “off”, you have every right to cancel the ride.

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Uber runs 24 hours a day; 7 days a week. As far as how early Uber picks up, it's a matter of how many drivers are avaibale at that time. There will be many more available drivers in the afternoon than in the wee hours of the morning.

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Contact via app If you want to detail your location or discuss the details of a ride with a driver, you can seamlessly do so via the Uber app. Simply find the driver box at the bottom of the screen after ordering a ride and click on the phone icon to contact the driver by phone.

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