Can you message your Uber driver before ride?

Sometimes you want to give your driver a little extra detail ahead of the pickup. Now it's even easier to share a tip (“I'm wearing a red jacket”) or send your driver a quick pre-written message like “I'm out front” with a single tap, right within the app.



People Also Ask

Yep! It's really easy to contact your driver before or after a trip, whether it's about the details of the trip, the driver not showing up or a lost item. One thing to keep in mind, however, is that your driver's response might not be instant.

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Yes! It is really easy to contact the driver before or after the ride, and it is also completely safe, as you both maintain complete privacy and do not share your phone numbers.

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How it works
  1. Request your ride. Tap to open the app and request a ride as you normally would.
  2. Tap the 'Any pickup notes? ' field. Select from pre-written messages or write your own.
  3. Hit Send. Let your driver know where you are or other helpful updates.


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Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you're experiencing to see the support options available.

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Is it rude to not talk to your Uber? No, it is not rude at all. Drivers have to take cues from passengers, and if you're talking about just you as a passenger, I tend to open with just saying hi and asking how they're doing.

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After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.

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Every Uber driver knows the same information about each of their clients: their name, location, preferred car type(s), phone number(s) and interactive ratings—that is, how they've rated their past drivers, and how those drivers have rated them.

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Starting on Tuesday in the U.S., riders can choose between “Quiet preferred” and “happy to chat” in the app. Or, if you don't care one way or the other, you can just leave the setting at “No preference.” The driver will get a heads-up before you're picked up, so they know what type of mood you're in.

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If you're between a 4.7 and 4.79, you're a solid passenger, but you may have a slightly questionable history.

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If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings. Why? I hand out five stars like candy to almost every passenger who rides in my Prius. You have to really do something wrong to earn less than five stars from me.

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If you've uploaded a photo, they can see it when you request and during a ride. When the ride is complete they can't see your info. The importance of uploading a photo is that both you and the driver can verify that the correct ride is given to the correct passenger.

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In the high-tech world that offers you the opportunity to hail a ride through an app on your mobile phone, you might think it's easy to choose whether you would like a man or a woman driver. Not so fast — neither Uber nor Lyft offer you the choice to choose the sex of your driver.

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Uber now forbids its drivers from flirting with passengers, a move that could make the ridesharing service less of a hardship for women who use it. New guidelines released on Thursday tell riders and drivers alike, “please don't comment on someone's appearance or ask whether they are single. …

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Just open the “Help” section and select 'Call Support' to be connected to our support team via the app.

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How Does Uber Determine Pick Up Location? Uber uses GPS technology to pinpoint your location. The Uber app will tell the driver where they need to pick you up and drop you off before accepting the ride request. It's important to enable the location services option on your mobile phone for Uber to work correctly.

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At a Glance: Uber drivers in the U.S. average $38,002 yearly, with earnings ranging from $15 to $22 hourly. Factors like location, surge pricing, and incentives, such as guaranteed earnings for new drivers, can boost earnings.

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