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Can you scan Clipper card twice?

If you tag your card twice at the same station within 15 minutes, the second tag will cancel your ride. The card reader will display a message that your initial tag was refunded. If you want to ride the train, you will need to tag on again.



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Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878. 8883 (TDD/TTY 711 or 800.735. 2929).

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Unlike a credit or debit card, the Clipper card does not expire; however, you will need to renew your eligibility for Clipper START once every two years to continue receiving the discount.

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6.1 Clipper® Card Registration: 2 All Youth and Senior Clipper® cards, as well as RTC Discount Cards and cards loaded with the Clipper® START(SM) discount, are automatically registered, not transferable, and can be used only by the person identified in the Clipper® customer database.

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Can two people use the same card at the same time? No, every rider needs their own card or device (phone or watch) to pay for fares.

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How can I check my card balance or how much I was charged for a trip? Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions.

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When will my card automatically reload? If you set up Autoload for cash value, when your balance falls below $10, Clipper will automatically reload you card when you pay your next fare. If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires.

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Using Clipper is the most convenient way to pay your fare when riding the ferry. It's as easy as tapping on and tapping off and transfers are automatically included if you are going between the ferry and another major Bay Area transit provider.

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