Tickets, and associated features and entitlements, such as the Park Hopper or Disney Genie+ entitlement, are nonrefundable, nontransferable, revocable and may not be redeemed for cash. Each ticket admits one person. All prices are in US dollars.
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Once a person uses a Disney Theme Park Ticket, all subsequent admissions are specific to that person and cannot be transferred to anyone else. If you have not yet used a ticket, you may transfer it to another person. You may also buy a new theme park ticket online or at the theme park Main Entrance.
Tickets and packages at Walt Disney World Resort are nontransferable and nonrefundable. However, while you cannot cancel or get a refund for tickets or packages, you may be able to change the date of your unused tickets.
No credit or refunds will be given for the non-use of any portion of a Theme Park ticket's entitlements (e.g., using a 4-day ticket for 3 days' of admission; using a 1-Day Tier 5 ticket on a Tier 2 date; only entering one park with a Park Hopper ticket; etc.).
Even though your Disneyland theme park tickets are non-refundable, as long as your theme park ticket is wholly unused, then you can start planning a visit to the Disneyland Resort at a later date. You can use your wholly unused theme park ticket towards purchasing a new theme park ticket for a later vacation!
Yes, as long as your theme park ticket remains valid, you may cancel and book new theme park reservations on dates valid for your ticket and that still have reservation availability. (If you are using 1-day tickets, here is information about dates that different 1-day tickets are valid.
Theme park reservations can be modified or canceled at any time without penalty. As a courtesy to other Guests, it's always a good idea to cancel your theme park reservations whenever possible. Theme park reservations are known to fill up, and one Guest's cancellation is often another Guest's dream come true.
Ownership of a ticket cannot be changed once it has been linked on a Disney account. Because of this, please ensure that you are entering the desired name for each individual ticket. Please note that you will not be able to make Park reservations through the Disneyland app.
Sign in to your My Disney Experience account. Go to your My Plans page and scroll down to the My Plans, Reservations and Tickets section. Next, you'll need to click on Tickets & Memory Maker to view your ticket. Once you click on the ticket, you should see an option to change the date of your visit.
Name each new ticket accurately for each user when you link them because the names on tickets cannot be changed. Disneyland does not check the names, but it will be easier for you to select party members in Genie+ if the tickets are named properly.