Advance train tickets aren't flexible, so you must catch the train specified on your ticket. If you catch an earlier train, you may have to pay additional fees, so please check with ticket staff at the station.
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You can change your reserved train as many times as you like free of charge, as long as you have not entered the ticket gate and have not picked up your ticket, and your reserved train's departure time has not passed.
Generally speaking, most tickets are valid for a specific train only and cannot be used for any other service. However, some companies may offer flexible tickets that allow you to take an earlier or later service if available.
Anytime Day Return: Your outward and return travel can be on any train on the date specified. Off-Peak Return: Both journeys must be on an Off-Peak train, the outward journey on the date specified. Your return travel must be within one calendar month of the outward travel date specified.
If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator.
You can buy Anytime tickets at any time before you travel, and you can use your Anytime ticket to travel on any train on the route shown. You can also break your journey at stations along the route. Anytime tickets have no restrictions on what time you can travel.
Off-Peak Day Return tickets are valid for travel on the date shown on the ticket and until 04:29 the following morning. All travel must be completed by this time.
Times you can use Off-Peak and Super Off-Peak ticketsIn general, Off-Peak hours begin at 09:30 from Monday to Friday in cities and large towns, and at 09:00 everywhere else. If your train is scheduled to depart after this time, you can travel with an Off-Peak ticket. Weekends and bank holidays are Off-Peak all day.
If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.
Changes are only allowed for a different time/date of travel, so you need to stick to the same departure and arrival stations. The simplest way to amend your tickets is online via My Booking. For eticket bookings you pay the difference between your original ticket and new ticket, plus a change fee.
Travelling in the UKIf you miss your next train because a previous connecting train service was delayed, you will be able to travel on the next train service provided by the TOC (as long as the entire journey is booked under 1 ticket).
Off-peak tickets are cheaper than anytime tickets – an off-peak return is usually only slightly more than an anytime single, but as the name implies, cannot be used during weekday peak periods.