First, there are three ways that you can pay for the majority of public transport in London. These are cash, the London Oyster Card, and a contactless enabled credit / debit card.
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If you plan to stay in London for a couple of days and make two to four journeys a day, or want to travel to the outskirts of the city, then a Visitor Oyster card* may be the cheapest option. It is delivered to your home by post before you arrive in London, saving you time when you arrive.
As a general rule a Travelcard is more expensive than an Oyster card or Contactless payment card. The exception is if you make 3 or more journeys for 6 days or more within a 7 day period. In this case a 7 day Travelcard works out cheaper than an Oyster or Contactless payment card.
The most convenient places to buy an Oyster card are Underground stations across London, including Heathrow airport. You can buy one using either cash or your credit/debit card. Although there are a few manned ticket offices in London, the likelihood is that you will buy an Oyster card from a ticket machine.
If you want to do it over the phone, call TfL customer services on 0343 222 1234 between 8am and 8pm. For full info on what to do about lost, stolen or faulty Oyster cards, see the 'Refunds and replacements' section of the TfL website.
The cheapest ways to get around London include walking, getting an Oyster card, avoiding travel at peak hours, cycling, taking the bus for long-distance, cruising the Thames Clipper, and taking the Docklands Light Railway (DLR).
Pay as you goYou don't have to work out the cost of your journey in advance. You can pay as you go using contactless (card or device), an Oyster card or a Visitor Oyster card. It also offers great value as pay as you go is cheaper than buying single tickets and you get daily and weekly capping.
Any contactless payment card such as a debit card, credit card, or prepaid virtual card can be used to perform a contactless payment. The contactless payment is performed exactly the same way as with an Oyster card. Just tap the yellow card reader using a contactless card at the start and end of your journey.
Get a new Oyster cardYou need to pay £7 and add a minimum amount of pay as you go credit, or a season ticket to your new card to use it straight away. Once you've got your new Oyster card, you can use our TfL Oyster and contactless app.
All orders of Travelcards and Visitor Oyster cards are dispatched within 24 hours of being placed, Monday to Friday. Our fulfillment warehouse is closed at the weekends. Any order placed after 08:30 (GMT) on a Friday will be dispatched the following Monday (excluding public holidays).
You can buy one using either cash or your credit/debit card. Although there are a few manned ticket offices in London, the likelihood is that you will buy an Oyster card from a ticket machine. You can also buy them in a few newsagents, which will clearly display a sign in their window.
Supports cash: If you want to pay for your transport in London using cash, you can buy and top up an Oyster card with cash. This is normally a lot more cost effective than paying for a cash ticket, with the rare exception of a one-off single journey as you have to consider the cost of the Oyster card.
However, the average visitor will use public transportation multiple times each day and the Oyster card can save both time and money. As an example, traveling offpeak from Zone 1 to Zone 2 on the Tube will cost you (as of April 2023) £2.70 using an Oyster card versus £6.70 if you buy a single ticket.
In conclusion, the main difference between Standard and Visitor Oyster cards is that Standard Oyster cards are reusable, while Visitor Oyster cards are disposable. In addition, standard Oyster cards do not come with a daily price cap, while Visitor Oyster cards do.
Pay as you go (PAYG) Oyster card: an overviewThe PAYG Oyster card is the cheapest and most flexible way to pay for travel, especially if your visit to London is between 1–5 days. Even if it's only for a few journeys, it's much cheaper than paying the full cash fare.
The Sightseeing DAY Pass is great for:First time visitors wanting to see all of London. Families with children, who like to relax and enjoy hop-on, hop-off buses and food offers. Visitors with an open plan, who enjoy visiting attractions on the go.
Heathrow Airport is in Zone 6 of London's zoned transport system. To understand the zone system which is the basis for all fares on the London Underground, read our using the London Underground page. London's tube system is called the London Underground and not Metro London, as is common in some other Major cities.