Can you travel with a broken suitcase?

Check the Airline Policy Note: Most airlines will not cover “normal wear and tear” luggage damage, such as minor tears or scuffs, or damage to wheels, external straps or handles, nor will they cover any items in your bag that are deemed fragile. Visit your airline's website for details.



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Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airline's control during transportation (subject to maximum limits on liabilities).

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If you have experienced a loss or damage to your property and you feel that this loss or damage occurred as a direct result of negligence by a TSA employee, you may file a claim with TSA. If you feel the loss or damage was due to the negligence of your air carrier, please file a claim directly with the air carrier.

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The Federal Tort Claims Act (FTCA) governs the way your claim is processed and establishes your rights in regard to your claim. If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court.

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The airline will only pay up to a maximum dollar amount for your lost or damaged baggage, regardless of the total value of your claim. For domestic flights, airlines are required to compensate you for the value of your bag and its contents, up to $3,300.

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This depends very much on the price of your bag. The more expensive your luggage is, the more likely it is to be worth repairing it. While less expensive bags may be cheaper to just replace. The cost does also depend on the repair, some things are more expensive to replace or fix than others.

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If there is any doubt or something suspicious about your bag, a member of security personnel will inspect it by hand. If they cannot get into your lock with a master key, they may have to open it with other means, but it will be wrapped up and secured after inspection.

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According to the U.S. Department of Transportation, you are entitled to compensation for reasonable incidental expenses you incur because of your delayed baggage, up to the maximum liability limits, set by statute. For U.S. domestic flights, this is $3,800 per passenger.

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On <date> I flew with <name of airline> from <place of departure> to <place of arrival>. This concerned flight <enter the flight number that is on your flight ticket>. Upon arrival, my baggage came off the conveyor belt damaged. <Write a short description of the damage>.

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As a result, prohibited items may result in both a TSA civil enforcement action and a criminal enforcement action. Before leaving home, remember to check your baggage to ensure you are not carrying any prohibited items to avoid a possible arrest and/or civil penalties.

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