Can you use a Railcard without the card?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.



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If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare.

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Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.

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Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

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Digital Railcard can be bought online only. Please click on 'Buy Now' on the website homepage to get started. When you get to the question 'Choose the type of Railcard you would like', select 'Digital' and follow the instructions on the screen to continue with your purchase.

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You don't need to live in Britain or be a UK citizen to be eligible. However, they can only be posted to UK addresses. Buy in person at a staffed railway station (each railcard is different, so it is best to check beforehand with Railcard Help to see if there are any documents that you will need to bring with you).

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Most Railcards can be purchased online with the option to download as a digital Railcard to your smartphone or device with our Railcard App. Some 1-year Railcards can also be purchased at any National Rail staffed ticket office.

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If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away.

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Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

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You can secure an Off-Peak Family Travelcard on selected Chiltern Railways, c2c, West Midlands Railway and London Northwestern Railway routes at Trainline.

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If you bought your physical Railcard at a rail station, you must carry your separate 16-25 Photocard that was issued at the time of purchase (or where appropriate a 'Permit to travel without Photocard') and you must present this in any circumstance where you present your physical Railcard (i.e. when buying tickets and ...

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Please allow up to 5 working days for your Railcard application to be reviewed and approved. Once approved, your Disabled Persons Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.

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A: No. The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid.

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No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.

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Yes. As long as either you (as the main Railcard holder) or the second named Railcard holder is travelling with a child, up to a total of four adults and four children travelling together can get discounts.

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