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Did Alton Towers get sued for The Smiler?

Two women who lost legs after a crash on a ride at Alton Towers are suing the park's owners, their lawyers have said. Vicky Balch, 23, and Leah Washington, 20, were in the front seats of the Smiler ride which rammed into a stationary carriage in June 2015.



Following the severe roller coaster crash on The Smiler in June 2015, Alton Towers' parent company, Merlin Attractions Operations Ltd, faced significant legal consequences rather than a single private lawsuit. In 2016, the company was prosecuted by the Health and Safety Executive (HSE) and pleaded guilty to breaching health and safety laws. The judge described the incident as a "catastrophic failure" and imposed a record-breaking £5 million fine, plus nearly £70,000 in costs. Beyond this criminal penalty, the victims—including two young women who required leg amputations—pursued civil personal injury claims for compensation. Most of these high-fidelity claims were settled out of court for "substantial" sums to cover lifelong medical care, prosthetics, and psychological therapy. For travelers in 2026, the case remains a landmark in theme park safety law, leading to a complete overhaul of technical training and safety protocols across the global attractions industry.

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The Health and Safety Executive (HSE) initiated a criminal investigation. In the incident's aftermath, Alton Towers and its owner Merlin Entertainments allegedly observed a drop in revenue and visitor numbers, which they claim influenced their decision to eliminate up to 190 jobs at the theme park.

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All children under 12 years old must be accompanied by an adult of 18 years and above. Children under 3 years old can visit the park for free. The following height and age restrictions apply: Guests must be 1.4m or over to ride Nemesis, Galatica, The Smiler, Oblivion and Rita (Rita has a maximum height of 1.95m).

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Joe, who broke both kneecaps and had his little finger snapped off by The Smiler ride accident , has received an estimated £100,000 pay-off, while Leah Washington, whose left leg was badly crushed and amputated above the knee, should receive more than £2 million.

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A woman who lost her leg in a rollercoaster crash at Alton Towers has received a multi-million pound payout. Vicky Balch says she has endured a wretched four years after losing her leg when The Smiler ride at Alton Towers was involved in a smash.

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All children under 12 years old must be accompanied by an adult of 18 years and above. Children under 3 years old can visit the park for free. The following height and age restrictions apply: Guests must be 1.4m or over to ride Nemesis, Galatica, The Smiler, Oblivion and Rita (Rita has a maximum height of 1.95m).

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Alton Towers is open between March and November, and takes in around £110m in revenues annually, analysts estimate. This means it makes an average of £464,000 a day – though this will be higher during the summer months.

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Refunds are not available in any circumstances. This does not affect your statutory rights as a consumer. 14. Lost Annual Passes should be reported to Alton Towers immediately.

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Smiler rollercoaster crash cost Alton Towers £50million: Horror crash hits park firm's profits. Owners Merlin shut down the park for four days after the Smiler rollercoaster crash hurt five people - two of them losing legs.

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