Did the Smiler crash victims get compensation?

Victims of the Alton Towers rollercoaster crash have received their first insurance payments. A law firm representing eight of those injured when two carriages of the Smiler ride crashed on 2 June said interim payments had been released to help with the victims' rehabilitation.



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A woman who lost her leg in a rollercoaster crash at Alton Towers has received a multi-million pound payout. Vicky Balch says she has endured a wretched four years after losing her leg when The Smiler ride at Alton Towers was involved in a smash.

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Refunds are not available in any circumstances. This does not affect your statutory rights as a consumer. 14. Lost Annual Passes should be reported to Alton Towers immediately.

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Alton Towers is open between March and November, and takes in around £110m in revenues annually, analysts estimate. This means it makes an average of £464,000 a day – though this will be higher during the summer months.

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Alton Towers Resort is a theme park and resort complex in Staffordshire, England, near the village of Alton. The park is operated by Merlin Entertainments Group and incorporates a theme park, water park, spa, mini golf and hotel complex.

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All children under 12 years old must be accompanied by an adult of 18 years and above. Children under 3 years old can visit the park for free. The following height and age restrictions apply: Guests must be 1.4m or over to ride Nemesis, Galatica, The Smiler, Oblivion and Rita (Rita has a maximum height of 1.95m).

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Vicky Balch, from Lancashire, had her right leg amputated below the knee following seven rounds of surgery. She was injured when the theme park's Smiler ride crashed into an empty carriage in front of it on 2 June.

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Following the accident, merchandise and references to the Smiler were removed from the park. The coaster was closed for the rest of the year. The fate of the ride was unknown until 24 November 2015, when Alton Towers announced that the accident was caused by human error and the ride would reopen in 2016.

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The body of a Smiler shows nothing but a black mass enshrouding the creature. It is unknown if this is the body of the Smiler itself or a shadow that covers its actual body. The documentation of its body is currently impossible, as Smilers leave no trace of their existence when they die.

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