Do Airbnb guests prefer self check-in?

While many guests appreciate the personal touch and warm welcome of a host-led check-in, others prefer a more hands-off approach to checking in. The self-check-in is as simple as a guest picking up keys from a specific location such as a hidden lockbox, or using a smart lockbox on the door.



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They like it. Research has shown guest satisfaction scores drop by as much as 50% when there's a 5-minute wait at check-in. While a survey by Oracle and Skift showed that more than 70% of consumers are willing to stay at hotels that offer self-service technology.

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Airbnb's self check-in options make it possible to have several bookings on the same day without having to hire extra employees to welcome guests personally. This means you have more opportunities to invest in other rentals or even expand your business further. Looking for more exposure?

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People travel around the clock 24/7 and it is important that your check-in and check-out times are reasonable, but also flexible. Being flexible by up to 3 hours either way could mean the difference between the guest booking with you or not. The average check-in time is 3 pm and check-out time is 11 am.

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Again, there are no set standard check-in or check-out times and each host can decide a time that works best for them. It is recommended for a 2 pm-4 pm check-in and 10 am-12 pm check-out time.

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Hosts don't need hidden cameras and microphones to spy on you during your stay. They can monitor the Airbnb's WiFi network and snoop on your online activity. The sites you visit will be plainly visible, letting the host know things you might not want them to.

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You can add step-by-step check-in instructions using the Airbnb mobile app on iOS or Android. The platform will automatically share your instructions with confirmed guests three days before they arrive at your home.

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Table of Content
  • Eliminate Queues at the Check-in.
  • Standardized Check-In Procedure.
  • Generate Additional Revenue.
  • Saves Your Guests Time.
  • Improve Hotel Staff Productivity.
  • Increase Guest Convenience.
  • Increase Security.
  • Strengthen Brand Identity.


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Stock up on the essentials Guests will expect to find toilet paper, hand and body soap, towels, and linens, so make sure your space is stocked with all of these essential amenities. Airbnb recommends offering a minimum of: One towel per guest. One pillow per guest.

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Is Airbnb strict about the number of guests? Airbnb's policy on guests leaves it up to the host to specify and encourages hosts to be clear about their limits. Hosts can state the number of people, cost per person, and the number of beds in the property.

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The Instant Book feature is recommended for new Airbnb listings because it helps improve your chances of being 'found' in the system and, if you don't have reviews connected to your listing, it can help add to the attractiveness of your place for guests.

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Airbnb doesn't allow for hidden cameras or any other types of concealed recording devices.

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Ask for a refund: If you need to request a refund because of the issue, there's a higher chance your Host will accept your request if you can agree on an amount first. Send a request to your Host for the refund in the Resolution Center and provide the details of the issue along with the photos or video.

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Once you arrive, look over the space to make sure everything's in order—and take photos of anything broken or unclean.

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On arrival Some Hosts may want to greet you in person to give you the keys or the entry code to their place. If so, look up travel advisories so you can allow extra time to meet up in the event of things like flight delays, bad weather, or road closures.

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If you haven't booked yet and know you'll need an earlier check-in, go to the listing and click or tap Contact Host to send a message asking if you can arrive earlier. You'll be able to find out whether or not this is possible before you book a reservation, and will end up saving money (and time).

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