Do airlines give cash vouchers?

If you choose to cancel a flight, most airlines will give you your money back in the form of a voucher or travel credit equivalent to the value of your ticket. Be aware, though: Some airlines will try to get you to accept a voucher when they cancel – or make a significant change to – your flight.



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The U.S. Department of Transportation (DoT) is clear on the issue of refunds: if your flight is canceled by the airline and you choose not to travel, you are entitled to a refund. That means the dollar amount you paid, not a voucher for the equivalent to use with the airline.

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When you are involuntarily bumped from a flight, you can get cash (a check or credit on your credit card) from airlines. Overbooking is not illegal, and most airlines overbook their scheduled flights to a certain extent to compensate for “no-shows.” Passengers are sometimes left behind or “bumped” from a flight.

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Most often, a voucher or travel credit can be applied as payment toward the cost of a flight. If you choose to cancel a flight, most airlines will give you your money back in the form of a voucher or travel credit equivalent to the value of your ticket.

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If an airline is not honoring its refund policies or the airline's refund policies seem unfair or deceptive consider suing the airline in small claims court. In small claims court, the judge will be the ultimate decider of whether an airline's refund terms are fair or enforceable.

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A former flight attendant has warned travelers in the US not to take vouchers if they are ever involuntarily bumped from a full flight — because they're entitled to cold, hard cash.

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You can get a full flight ticket refund only if you booked a refundable ticket. However, airline ticket refund rules vary from airline to airline. Thus, it is better to refer to the airline's website or contact it directly for possible airfare reimbursement.

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If you contact the airline or ticket agent to obtain a required refund and you are refused that refund, you should file a complaint against the airline or ticket agent with the Department at https://secure.dot.gov/air-travel-complaint.

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