Do airlines over sell seats?

Empty seats are not profitable, so overbooking allows the airline to ensure that every seat on the airplane is making money for them. The “no-show rate,” which helps airlines determine how many extra tickets to sell, is determined by data from past flights connecting the same points.



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Overbooking is how airlines ensure that there are no available seats when a flight departs. So they sell more tickets in advance than there are seats on the plane. The point of all this is to ensure that the plane is full when it takes off, because empty seats are a financial burden for airlines.

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Why do airlines overbook? Empty seats mean less money for the airline. To account for last-minute cancellations, other flight delays or no-shows, it's common for carriers to oversell seats.

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Overbooking is how airlines ensure that there are no available seats when a flight departs. So they sell more tickets in advance than there are seats on the plane. The point of all this is to ensure that the plane is full when it takes off, because empty seats are a financial burden for airlines.

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According to some travel experts on overbooking flights statistics for every 100 seats available, about 150 tickets are sold. So most flights are undoubtedly overbooked.

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Before you travel, please check the UK Foreign and Commonwealth Office advice for your destination. Sometimes airlines book more people onto a flight than there are seats on the plane. This is because people don't always turn up — despite having booked a flight.

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Here's a look at American carriers, starting with the worst for overbooking and descending to the best:
  • Spirit Airlines — 78 IDBs per million passengers.
  • Frontier Airlines — 55.
  • Southwest Airlines — 41.
  • Alaska Airlines — 28.
  • American Airlines — 24.
  • United Airlines — 13.
  • Delta Air Lines — 3.
  • JetBlue Airways — 2.


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The most important thing to do to avoid getting bumped from a flight is to arrive and check in early. Airlines will usually begin the process of overbooking flights once all passengers have checked in. By checking in early, you'll be less likely to be bumped if the flight is overbooked.

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is delayed by more than two hours beyond its scheduled departure time, or cancelled. Ryanair, as a policy, does not overbook its flights.

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Like many airlines, easyJet routinely sells more tickets than there are seats on the plane for popular departures. The airline says its typical no-show rate is 5 per cent, or an average of nine passengers for each full flight.

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Contrary to popular belief, airlines don't cancel flights just to save money, for instance if there aren't enough passengers to make it worth their while. But they do cancel flights to prevent even wider cancellations and delays.

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Passengers can inquire about overbooking by contacting their respective airlines or using apps that show available seats per cabin. If your flight is overbooked, airlines will usually ask for volunteers to give up their seats and offer compensation in return.

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US regulations are quite strict: passengers are only eligible for compensation if they are denied boarding due to the airline overbooking the flight in question. In these situations, airlines must ask for volunteers to surrender their seats before they can start bumping passengers against their wishes.

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Usually, airlines decide to bump those on an overbooked flight who have fewer privileges such as lower-fare tickets and late bookings. People who booked earlier or paid more for their ticket will usually get to stay on board. Another deciding factor is the type of ticket that was purchased.

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Let's break down what this actually means: On most airline basic economy tickets, you won't be able to select your seat ahead of time. Instead, you'll be assigned one at check-in or the gate. So you're not any more likely than any other passenger to get bumped from the flight.

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If you are denied boarding, in addition to compensation for your loss of time, you are entitled to either: A full or partial refund of your original ticket and a return flight to your point of departure, if needed. The earliest possible alternative transport to your final destination.

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Sometimes, when an airline asks for volunteers to give up their seats and fly on a different flight, there are not enough volunteers. When this occurs, the airline will select passengers to give up their seats. This is called “involuntary denied boarding” or “bumping.”

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Moreover, every airline in the United States overbooks its flights at least some of the time. All but one, that is. JetBlue Airways (JBLU 2.70%) is the one holdout that chooses not to overbook its flights -- to be more customer-friendly.

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Bottom line. Overselling flights is a commonly accepted practice in the airline industry. While airlines have good data and get things right most of the time, this does sometimes lead to overbooking situations, where some people need to be removed from flights.

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It is legal to overbook seats for a flight on the provision that passengers who don't get a seat due to overbooking must be compensated with an alternative flight, cash, or travel vouchers.

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You will likely get assigned a seat during check-in (though you should still skip it if the airline tries to tack on a fee) or, at the very least, at the gate. Again: You don't have to select a seat in order to get a seat. You just might get stuck with a suboptimal one if you choose to skip it.

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