If the conditions are satisfied, airlines that assign seats and guarantee fee-free family seating will provide adjacent seat assignments to the adult traveling with a child age 13 or under no later than on the day before the flight.
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We understand that flying with children can sometimes be a challenge, so we've tried to make it as easy as possible for you. You can choose your seats in advance (for a fee) to ensure you sit together; We support breastfeeding mothers and you can feed your baby on board at any time.
If you don't choose your seats in advance, we always do our best to seat your family together based on flight seat availability. This may mean that you'll be seated in adjacent rows or across the aisle. All children under 12 will be seated with an accompanying adult. Anyone over 12 may be seated separately.
As a family friendly airline we will always endeavour to seat children & infants under the age of 12 next to their accompanying adults. If this is not possible for any reason, we will ensure children are seated as close as possible, and no more than one row away.
For family bookings, children (aged 2 to 11 years) receive free reserved seating so they can sit beside a parent. When an adult purchases a reserved seat they can select up to 4 children's seats beside them free of charge.
For safety reasons, children under the age of 12 must sit beside an accompanying adult, and infants (aged 8 days to 23 months inclusive) must sit on an accompanying adult's lap. It is mandatory for an adult travelling with children under 12 (excl. infants) to reserve a seat.
An adult must take the child to the departure gate and stay until the flight is airborne. When you get to the gate, tell the gate agent you have an unaccompanied minor traveling on the flight. We'll board your child early so they can meet the flight crew and learn about the plane's safety features.
If you want a window seat, then suppose you choose from left to right (looking toward plane's nose): kid, kid, parent (aisle), parent (aisle). if in the middle then it's parent, kiddo, kiddo, parent. Mirror image it if you want the other side of the plane.
If you choose not to pay to reserve a seat, your seat will be assigned to you free of charge when you check in, between 24 hours and 2 hours prior to departure.
A parent who purchases airline tickets for a family should receive a guarantee from the airline that it will seat the parent and child together without fees or a last-minute scramble at the gate or having to ask other passengers to give up their seat to allow the parent and child to sit together.